Transport Subsidy is given once per month,
Could also means, in their book, u had been downgraded to a lower tier of your card class. Probably also cannot book room in premium hotels.
My wife not been visiting Genting since Oct 2025. She is Gold card. In mid 2025, she got RM200, I helped to check her card at kiosk, early 2026 got RM100, this month she got RM50. I had been using her card to clock TP, she got 300+TP last year, and 300+TP this year Feb. Yet this month June she only had Transport subsidy of RM50+ even after clocked 100TP in a single day in VIP area last month.
I had a hunch they use the Casino VIP security check-in as the basis to determine if you physical played
Benefits no longer good, I will consider Macau if Durian fest vouchers are scaled down this year.
So far, Genting regulars no more free concert tix since 2025, no massage voucher at kiosk, lousy CNY vouchers, bad dumplings.
Sent from my friend's mobile phone.