I"m hoping to get some help here with my Pixel 8 Pro. Wonder if anyone has run into the same problem and have it resolved successfully.
I've been unable to receive verification OTPs from overseas businesses since I bought the phone two months ago. Google and Microsoft work fine though. I've problem with OTPs sent from businesses in Australia and Japan (e.g. Go/the Taxi App). Otherwise, Google Messages app work fine in sending and receiving messages (including SMS sent from overseas). I don't think there is a problem with my telco as I am able to receive the OTPs after switching the sim card to my 5 year-old Huawei and my wife's iPhone.
I've also tried other fixes like turning on/off airplane mode, toggling the RCS chats, clearing cache on Messages app, rebooting the phone, basically none of the fixes that I've found on the internet works. I also tried using an alternative app like Textra but it didn't work too. I contacted Google support and after failing to troubleshoot, I was told to send the phone for repair. But I seriously doubt it is a hardware issue and that probalby will end up as a wasted trip.
Anyone who has the same problem and managed to fix it? Thanks in advance.