Google Pixel Phones 2016

[Mecisteus]

It's probably not that they can't return for you, it's they don't want the hassle. They didn't factor the cost of providing that service for you. If they're going to charge you cost as a go-between, then you might as well do it yourself, yah?

Customers can shoulder the shipping costs. Shop can just help to arrange for the shipment.

How to send the phone to google directly? I remember google will respond to contact seller.

 

[MasK]

Guys.. may I ask who else is camping for Pixel 128GB Black?
Where do you intend to buy from?

 

[batboyz]

Customers can shoulder the shipping costs. Shop can just help to arrange for the shipment.

How to send the phone to google directly? I remember google will respond to contact seller.

Arrangement = time = money.

You can't send the phone to Google directly from overseas. You will need to send the phone to the originating country. Google will provide a paid shipping label for a local courier to pick up the device and send it to Google.

 

[mackie8]

I think i invested so much on this phone...

Hopefully can last me for a year..lolzz

Sent from Samsung SM-G930F using GAGT

 

[mslightning]

-Dings in metal chassis/Cosmetics
-Capacity in booloader (power+vol down)
-Check cellular/bluetooth connection
-Check GPS
-Check front ambient light sensor (lift to check phone)
-Check vibration motor (some have manufacturing defect)
-Volume should crackle or slightly distort on just the last few levels (expected behaviour)
-If possible, check if charging port is still detectable by PC

If you want to be extra careful but last 2 less important. These are what I can come up with atm.

Thanks Encrypted11! I'll look out for any surprises using your tips! Also, does anyone know how to check if it's a US or ROW set?

 

[orlengtao]

Customers can shoulder the shipping costs. Shop can just help to arrange for the shipment.

How to send the phone to google directly? I remember google will respond to contact seller.

i believe as long as it's within warranty, should not be an issue. Otherwise screen crack and phyiscal damages you have to use ubreakifix.com, Google pixel official repairs center

 

[mackie8]

i believe as long as it's within warranty, should not be an issue. Otherwise screen crack and phyiscal damages you have to use ubreakifix.com, Google pixel official repairs center

There is another member here who dropped and crack the phone... i dunno where did he took it for repair... and how much is the cost...

Sent from Samsung SM-G930F using GAGT

 

[orlengtao]

There is another member here who dropped and crack the phone... i dunno where did he took it for repair... and how much is the cost...

Sent from Samsung SM-G930F using GAGT

I only know Google don't do servicing for cracked phone.

 

[ykeen]

I only know Google don't do servicing for cracked phone.

Actually they do. But only for those bought from US play store and the "device protection" insurance plan was bought at the same time during order..

https://support.google.com/store/answer/6283618

 

[absolut777]

http://www.androidauthority.com/google-assistant-screenshot-screengrab-742381/

Screenshot!

 

[Mecisteus]

Arrangement = time = money.

Seriously, add everything $50 to $100. Not a reasonable compensation?

I mean this is just an option to customers. If too expensive, one can just decide to go elsewhere or let it become an expensive brick.

 

[Mecisteus]

Thanks Encrypted11! I'll look out for any surprises using your tips! Also, does anyone know how to check if it's a US or ROW set?

https://www.techwalls.com/google-pixel-pixel-xl-model-number-differences/

 

[Mecisteus]

i believe as long as it's within warranty, should not be an issue. Otherwise screen crack and phyiscal damages you have to use ubreakifix.com, Google pixel official repairs center

My concern is for those who bought an export set from let's say Moby.

If any problem with the phone, they can't go directly to original seller.

 

[Encrypted11]

Thanks Encrypted11! I'll look out for any surprises using your tips! Also, does anyone know how to check if it's a US or ROW set?

https://www.techwalls.com/google-pixel-pixel-xl-model-number-differences/

Those numbers are engraved on the bottom center of the back of the pixel. Do check if Imei the Imei on box and phone matches maybe.

 

[runestyx]

Those numbers are engraved on the bottom center of the back of the pixel. Do check if Imei the Imei on box and phone matches maybe.

Settings>About phone>Regulatory labels and look for the model numbers matching the RoW models.

Sent from Google PIXEL XL using GAGT

 

[orlengtao]

Actually they do. But only for those bought from US play store and the "device protection" insurance plan was bought at the same time during order..

https://support.google.com/store/answer/6283618

those are like apple care, addons which most people did not purchase. Not sure if it will work for non us resident.

Anyway, those non-covered warranty issues. people can always go https://www.ubreakifix.com/blog/ubreakifix-is-the-exclusive-repair-shop-of-pixel-phone-by-google/ to fix it...

Singapore -> Vpost -> ubreakifix repair -> vpost -> Singapore. It's troublesome but that's the only way to fix a cracked screen until the parts are made readily available in Singapore.


For covered warranty issues you can just ship directly to google for warranty. It really depends where is your source from... You can always do a live chat with google and ask them...

 

[mackie8]

those are like apple care, addons which most people did not purchase. Not sure if it will work for non us resident.

Anyway, those non-covered warranty issues. people can always go https://www.ubreakifix.com/blog/ubreakifix-is-the-exclusive-repair-shop-of-pixel-phone-by-google/ to fix it...

Singapore -> Vpost -> ubreakifix repair -> vpost -> Singapore. It's troublesome but that's the only way to fix a cracked screen until the parts are made readily available in Singapore.


For covered warranty issues you can just ship directly to google for warranty. It really depends where is your source from... You can always do a live chat with google and ask them...

I believe live chat doesnt work here... i cant see that on my phone...

Sent from Samsung SM-G930F using GAGT

 

[ykeen]

I believe live chat doesnt work here... i cant see that on my phone...

Sent from Samsung SM-G930F using GAGT

Might work once u VPN to US.. though have not tested on the phone..

 

[stevezx]

Guys.. may I ask who else is camping for Pixel 128GB Black?
Where do you intend to buy from?

My nephew in Oregon ordered for me a Pixel Quite Black 128GB on 20 Nov 2016, arrived in Oregon 29 Dec 2016. Then FedEx to my friend in Los Angeles. He is flying in on 16 Jan 2017. Cost is USD 749 + USD 17.75 and hopefully no GST.

Order for my wife's Pixel XL Really Blue 128GB on the same day is still pending till now as there is kosong stock.

Sent from Huawei NEXUS 6P using GAGT

 

[MasK]

My nephew in Oregon ordered for me a Pixel Quite Black 128GB on 20 Nov 2016, arrived in Oregon 29 Dec 2016. Then FedEx to my friend in Los Angeles. He is flying in on 16 Jan 2017. Cost is USD 749 + USD 17.75 and hopefully no GST.

Order for my wife's Pixel XL Really Blue 128GB on the same day is still pending till now as there is kosong stock.

Sent from Huawei NEXUS 6P using GAGT

Whoa.. that a long time.. From 20 Nov till now.
I camped at Carousell for a past few days. Just got 1 during lunchtime. Can't wait to get home and play with it!