Anyone has experienced before debit card top up failed after otp was correctly keyed in, then in the bank account the money actually shows floating/pending status (mine was 3 days till earlier this afternoon officially deducted) before the money actually got deducted? My Grabpay was not topped up at all with the deducted amount from my bank.
I was told by bank that by 14 days the merchant (in this case, Grab) does not settle and claim the transaction, it will be automatically refunded. I just received their latest response now and the payment status was still empty aka 'unsettled'.
What did you do when you last experienced it? Did the amount gets refunded to the bank savings after 14 days automatically?