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Adi Dassler

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Just tried paying something at 7-11 but transaction can’t seems to go through, although I did check I got enough funds in my wallet. so embarrassing in front of the cashier...:s22:
 

dyst_9

Junior Member
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Same here. tried paying at 4 finger got declined. apparently some technical issues on their back end and several users have called in hotline to report (including myself).

however i am still able to tap on mrt gantry and enter.
 

magicianofdk

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Same here. tried paying at 4 finger got declined. apparently some technical issues on their back end and several users have called in hotline to report (including myself).

however i am still able to tap on mrt gantry and enter.
Because MRT gantry doesn't deduct your money on the spot. I think u could still use it even if your wallet is empty.
 

Suleyman

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Dec 26, 2004
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They place a hold no?

I assume it's similar to how it works with Revolut MC.

You start with a 10c charge on the card. After 5 days, or $15 of accumulated charges, whichever happens first, the charges on the simplygo app will turn green, and in about 2-3 days, the charge on the card will change from 10c to whatever is the accumulated charges. During that time, it's possible to continue taking bus & mrt with the card, even if your balance on the card is not sufficient. However, when SimplyGo tries to charge the full amount & your balance is insufficient, the card gets blacklisted. Not sure what you'll need to do to get it unblacklisted.
 

Crimsom

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Relatively new user. Want to share a mistake i made.

Made a mistake of paying lump sum of $4.8k in silver tier.

Thinking that the points earned will auto breakdown:

E.g. First x amount = silver tier (3 points per dollar)
Next x amount = gold tier (4.5 points per dollar)
Next x amount = platinum tier (6 points per dollar)

End up i got bumped straight to platinum tier and only earned 4.8k x 3 = 14,400 points
 

reddevil0728

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Dec 16, 2005
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Relatively new user. Want to share a mistake i made.

Made a mistake of paying lump sum of $4.8k in silver tier.

Thinking that the points earned will auto breakdown:

E.g. First x amount = silver tier (3 points per dollar)
Next x amount = gold tier (4.5 points per dollar)
Next x amount = platinum tier (6 points per dollar)

End up i got bumped straight to platinum tier and only earned 4.8k x 3 = 14,400 points
What did you pay for?
 
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