HDD just died....

tycosadako

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HGST 1TB enterprise HDD just died with many precious documents and family photos. What freeware software to use to recover??
Thanks in advance !!
 

darkarn

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1st thing 1st: Got any funny noise (e.g. clicking) coming from the HDD? (If got, means HDD have mechanical failure => software cannot save you => need to bring to those data recovery places :( )

2nd: What other symptoms you seeing? Or at least, what did you see to make you conclude that your HDD has died?

3rd: Stay calm, do not do anything else with that HDD for now
 

yusoffb01

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HGST 1TB enterprise HDD just died with many precious documents and family photos. What freeware software to use to recover??
Thanks in advance !!

If you see as RAW, then good luck.

If it is so previous you would have uploaded a copy elsewhere.
 

jq75

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connect to another pc via usb and copy out whatever u can
 

tycosadako

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1st thing 1st: Got any funny noise (e.g. clicking) coming from the HDD? (If got, means HDD have mechanical failure => software cannot save you => need to bring to those data recovery places :( )

2nd: What other symptoms you seeing? Or at least, what did you see to make you conclude that your HDD has died?

3rd: Stay calm, do not do anything else with that HDD for now

1- Got normal hdd reading sounds, but they are slower.

2- unable to read the contents in the hdd. Win 10 takes a long time to read the hdd, but it says need to format.

3- I am trying to use RecoveRX from Transcend, it is now not responding.
 

Kennedy

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disable the SMART on BIOS, boot up with new hdd, "spoilt" hdd as secondary into windows.
 

firecraft2

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How come it's mechanical arm issue?

Hello, I'm having the same problem as well, my hard disk died. I suspect it's the read head having issue, I'm getting stuck in the green ribbon of death :(. Any suggestions guys? Or any recommended outlets I can visit to get it recovered?
Many thanks in advance bros
 

darkarn

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1- Got normal hdd reading sounds, but they are slower.

2- unable to read the contents in the hdd. Win 10 takes a long time to read the hdd, but it says need to format.

3- I am trying to use RecoveRX from Transcend, it is now not responding.

Hmm. You may need to either send straight to those data recovery shops seeing that it can be a mechanical failure, or can try using Clonzilla to clone the HDD to a spare 1TB HDD (but risky given your situation)
 

Louisloo

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1- Got normal hdd reading sounds, but they are slower.

2- unable to read the contents in the hdd. Win 10 takes a long time to read the hdd, but it says need to format.

3- I am trying to use RecoveRX from Transcend, it is now not responding.


Hdd not dead yet. Maybe just one of the heads faulty. Recovery software won't work.
This situation needs special data recovery tools to recover your data.
 

Louisloo

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Hello, I'm having the same problem as well, my hard disk died. I suspect it's the read head having issue, I'm getting stuck in the green ribbon of death :(. Any suggestions guys? Or any recommended outlets I can visit to get it recovered?
Many thanks in advance bros

Can google "Accplus data recovery" read many good reviews from brothers here.
 

tycosadako

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Am considering to go to Ontrack. Any bros have reviews about them? Reliable or price ?
 

tycosadako

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My hdd. It's a Enterprise hdd, so it's more exp than the regular hdd. But it fails after 3 yrs... got 5 yrs warranty though
 
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