Hi stormfox,
Please try the following on your device:
Go to Settings > App Info > OCBC Bank and select the “Force Stop” option.
Go to the data storage menu, and select the options to “Clear Data” and “Clear Cache”
Go to “Permissions”, and allow permissions for “Camera”, “Contacts”, “Location”, “Microphone”, “Phone” and “Storage”
Under the “Advanced” section, allow the option for “Display over other apps”
If you are still having issues thereafter, please drop us a PM with the following details:
- mobile number
- screenshot of error message received
- screenshot of the apps you have on the device
^DG