[HELP] Blue Screen

[x1aojie]

My win 10 keep getting blue screen with the error code "memory_management". Anyone with solution for same issue? Please advise. Thanks!

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[Koenig168]

It could be hardware or driver issue.

Assuming the latter, you can run driver verifier to identify which driver is causing the problem. Instructions here http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983.

Alternatively, you can try updating your chipset drivers from the manufacturer's website and hope that can resolve your problem.

 

[voltech]

Try with 1 stick of RAM first and see if it occurs. And if you have multiple RAMs, test them out one by one. Alternatively, you can run the memtest86.

 

[ZrE0_Cha0s]

seems like ram issues though, either ram spoil or the mobo ram slot spoil.

but another possibilities is the boot disk that have some space allocated for page file.

 

[x1aojie]

Try with 1 stick of RAM first and see if it occurs. And if you have multiple RAMs, test them out one by one. Alternatively, you can run the memtest86.

How to I test the RAM?

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[voltech]

How to I test the RAM?

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Head to the link below and download the USB installer. Run the program and prepare one 4GB USB drive though it will not require such a huge space. Before proceeding, do a backup of your USB drive as this process will wipe any existing data away.

Hope this helps! Cheers!

http://www.memtest.org/download/5.01/memtest86+-5.01.usb.installer.zip

 

[x1aojie]

seems like ram issues though, either ram spoil or the mobo ram slot spoil.

but another possibilities is the boot disk that have some space allocated for page file.

How to I check if is mobo ram slot spoil?

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[x1aojie]

Head to the link below and download the USB installer. Run the program and prepare one 4GB USB drive though it will not require such a huge space. Before proceeding, do a backup of your USB drive as this process will wipe any existing data away.

Hope this helps! Cheers!

http://www.memtest.org/download/5.01/memtest86+-5.01.usb.installer.zip

What is USB drive for?

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[ZrE0_Cha0s]

How to I check if is mobo ram slot spoil?

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u can only get 1 ram to test each slots with the memtest they do to check if ram issues, but if ram have issues the test won't pass, but if ram slots issues will have a pass but the ram slots spoil is only when u using a certain parts of the ram and it will have blurscreen.

 

[ZrE0_Cha0s]

What is USB drive for?

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well the test we ask u to do best in bios or another interface (can't rmb what it call), but will get a full ram checks so the ram isn't been use so they will be able to read all empty ram.

 

[x1aojie]

well the test we ask u to do best in bios or another interface (can't rmb what it call), but will get a full ram checks so the ram isn't been use so they will be able to read all empty ram.

I have installed the program, and also format the USB drive. but nth happen when i click finish.

 

[ZrE0_Cha0s]

I have installed the program, and also format the USB drive. but nth happen when i click finish.

well if u can, select either f2 or del access to your bios, change your start up/boot drive to your usb drive. save and restart and it can work.

 

[x1aojie]

well if u can, select either f2 or del access to your bios, change your start up/boot drive to your usb drive. save and restart and it can work.

Any problem?

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[voltech]

Any problem?

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Okay, there you go. Your RAMs are failing. Go get it replaced with the distro.

 

[ZrE0_Cha0s]

Any problem?

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wow that's a lot of red bar/highligh u have

yup like what he say time to send for repairs

oh ya, is your ram stick 16GB or u nv remove and test it? (although u can try eraser method to clean the gold contact and test 1 stick at a time to see if all happens to have or only 1. so that u dun need to bring down everything, unless its really everything )

 

[x1aojie]

wow that's a lot of red bar/highligh u have

yup like what he say time to send for repairs

oh ya, is your ram stick 16GB or u nv remove and test it? (although u can try eraser method to clean the gold contact and test 1 stick at a time to see if all happens to have or only 1. so that u dun need to bring down everything, unless its really everything )

I have 4 ram. 4gb/ram. So how should I test it? Which test should I select? I dont have to retest everything right? Where do I get the report? I leave it afk and it retest 2nd time. But I could find the report

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[x1aojie]

Couldn't find the report

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[x1aojie]

After testing the ram. It seem that 1 of the ram is giving me error. What should I do with it? It's already 3 years, is it still under warranty?

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[x1aojie]

It seem that I have error again after test 7 when I input 3 rams.

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[ZrE0_Cha0s]

After testing the ram. It seem that 1 of the ram is giving me error. What should I do with it? It's already 3 years, is it still under warranty?

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ram have LLTW (Life Long Term Warranty) just check with convergent about it and see.