Hisense TV

[eddy0505]

My u8h appeared one black straight line. Let’s see what Hisense will do.

Update: offered u7n(2024 model) as replacement.

how many years liao your tv?

 

[|XterA|]

how many years liao your tv?

1.5year. bought during 2022 11.11
seem like this model got issues.

so far other models doesn't report any issue?

 

[sgmem88]

this coming friday! excellent recovery.
topup 300 bucks for fresh 3 years warranty which i denied.

1.5year. bought during 2022 11.11
seem like this model got issues.

so far other models doesn't report any issue?

meaning $300 for 1.5yrs warranty?...not attractive leh

 

[|XterA|]

meaning $300 for 1.5yrs warranty?...not attractive leh

ya exactly. so i choose with no topup carry on my existing warranty coverage

 

[Nitron]

Hi all,

I've been researching into TVs and Hisense u7k seems to have good reviews from multiple sources as a good value for money TV. However, the prices overseas and US is USD800 for the 65 inch, but in SG it's SGD$2999. That's almost a difference of SGD$1K.

Which is really weird because at $3k SGD, it no longer becomes a value for money TV. I feel that it is more logical for their pricing to be similar to TCL C745 (Perhaps slightly higher) at $1.6k to $1.8k range.

Anyone felt the same way through your research as well? Because there's only one distributor in SG, is this distributor artificially inflating the price to increase their margins?

 

[sgmem88]

Hi all,

I've been researching into TVs and Hisense u7k seems to have good reviews from multiple sources as a good value for money TV. However, the prices overseas and US is USD800 for the 65 inch, but in SG it's SGD$2999. That's almost a difference of SGD$1K.

Which is really weird because at $3k SGD, it no longer becomes a value for money TV. I feel that it is more logical for their pricing to be similar to TCL C745 (Perhaps slightly higher) at $1.6k to $1.8k range.

Anyone felt the same way through your research as well? Because there's only one distributor in SG, is this distributor artificially inflating the price to increase their margins?

as others frequent pointed out hisense tv in this region usually have diff spec from other regions though same model, so be careful on the review sources you read

no idea how they do their pricing, maybe can compare pricing in MY

 

[sgmem88]

ya exactly. so i choose with no topup carry on my existing warranty coverage

bro, how's u7n compare to old tv?

 

[|XterA|]

bro, how's u7n compare to old tv?

colours seem quite comparable hardly can tell any differences.
huge difference will be no more blooming during dark scenes.

 

[raintr33]

colours seem quite comparable hardly can tell any differences.
huge difference will be no more blooming during dark scenes.

Today the Hisense support got back to me after I reported blue tinge on my 1.5 year 65" U8H.

They offered a new U7K with $300 topup.
I managed to bargain down to $200 since their website now have $100 discount for the same model! I wonder how come they didn't offer me U7N ah?

Actually I am quite happy and impressed with their support SLA. I reported issue on Mon, Tue got offer, delivery of new tv on Fri but had to delay to following week due to my schedule.



Read HWZ Forum Rules!

 

[|XterA|]

Today the Hisense support got back to me after I reported blue tinge on my 1.5 year 65" U8H.

They offered a new U7K with $300 topup.
I managed to bargain down to $200 since their website now have $100 discount for the same model! I wonder how come they didn't offer me U7N ah?

Actually I am quite happy and impressed with their support SLA. I reported issue on Mon, Tue got offer, delivery of new tv on Fri but had to delay to following week due to my schedule.



Read HWZ Forum Rules!

Your timeline exactly same as mine.
Agreed totally, their service recovery is superb!

U7N does not have 65''

Looks like U8H model seriously have some issues, model couldn't last at all.

 

[R6exR6]

"Longevity - Unfortunately, the Samsung AU8000, The Frame 2022, and the Hisense U8H have all died and have been permanently removed from the test." ~ Rtings.com

https://www.rtings.com/tv/tests/longevity-burn-in-test-updates-and-results

 

[raintr33]

"Longevity - Unfortunately, the Samsung AU8000, The Frame 2022, and the Hisense U8H have all died and have been permanently removed from the test." ~ Rtings.com
https://www.rtings.com/tv/tests/longevity-burn-in-test-updates-and-results

Luckily we are covered by the 3Y warranty. Gives us peace of mind though with some trouble.



Read HWZ Forum Rules!

 

[sgmem88]

Today the Hisense support got back to me after I reported blue tinge on my 1.5 year 65" U8H.

They offered a new U7K with $300 topup.
I managed to bargain down to $200 since their website now have $100 discount for the same model! I wonder how come they didn't offer me U7N ah?

Actually I am quite happy and impressed with their support SLA. I reported issue on Mon, Tue got offer, delivery of new tv on Fri but had to delay to following week due to my schedule.



Read HWZ Forum Rules!

$200 topup include new warranty?

Your timeline exactly same as mine.
Agreed totally, their service recovery is superb!

U7N does not have 65''

Looks like U8H model seriously have some issues, model couldn't last at all.

was deciding between 55U8H and 65U7G that timeline too
chose U7G due to cost , size and 1st time trying hisense

now wondering i'm lucky or unlucky...lucky so far so good, unlucky no chance to try new model

 

[raintr33]

$200 topup include new warranty?

Yes my replacement is considered new TV with fresh 3Y warranty.
Actually I wouldn't mind if every 2 years I top up $200 and get new TV replacement



Read HWZ Forum Rules!

 

[sgmem88]

Yes my replacement is considered new TV with fresh 3Y warranty.
Actually I wouldn't mind if every 2 years I top up $200 and get new TV replacement



Read HWZ Forum Rules!

indeed!
how's ur U7K?

 

[toastboxlover]

this coming friday! excellent recovery.
topup 300 bucks for fresh 3 years warranty which i denied.

U7N ish VIDAA OS or Google TV? To me it seems Hisense is transitioning most models to VIDAA? Only the E series now Google TV. Am I wrong? If not then so sadge

 

[|XterA|]

U7N ish VIDAA OS or Google TV? To me it seems Hisense is transitioning most models to VIDAA? Only the E series now Google TV. Am I wrong? If not then so sadge

OS is VIDAA sadly

 

[raintr33]

indeed!
how's ur U7K?

Very happy with the U7K !

Perhaps I have a low bar to start with since my old LG TV was 7 years old and everything on U7K is so snappy and the screen looks so bright and sharp.

But after 2 weeks of using it, there are some minor issues which prevent it from being perfect.

Turning on and off is way faster, like within 2 seconds!
I like the remote which use bluetooth, no need to point at the tv. But sadly there is no way to re-program the apps buttons.
How could Hisense no cater for this usability? Do they think everybody in the world will use the same apps?

Same problem with the VIDAA OS, no way to remove those pre-installed apps but luckily can re-arrange it to move the useless apps to the other end and out of sight.
Too bad no mewatch apps, not that I really use it but I was surprise I could use the browser apps to view it. So at least there is a workaround.

The TV apps starts pretty fast, as good as no wait time. I wonder if Google TV has such good response time too?
I still wonder if I should have get a TV with Google TV instead of VIDAA and get such good response and snappy feel.

Luckily I could use back my LG soundbar by connecting it to the HDMI eARC.
It sounded much better compared to the old LG TV, probably due to newer audio technology?

 

[sgmem88]

Very happy with the U7K !

Perhaps I have a low bar to start with since my old LG TV was 7 years old and everything on U7K is so snappy and the screen looks so bright and sharp.

But after 2 weeks of using it, there are some minor issues which prevent it from being perfect.

Turning on and off is way faster, like within 2 seconds!
I like the remote which use bluetooth, no need to point at the tv. But sadly there is no way to re-program the apps buttons.
How could Hisense no cater for this usability? Do they think everybody in the world will use the same apps?

Same problem with the VIDAA OS, no way to remove those pre-installed apps but luckily can re-arrange it to move the useless apps to the other end and out of sight.
Too bad no mewatch apps, not that I really use it but I was surprise I could use the browser apps to view it. So at least there is a workaround.

The TV apps starts pretty fast, as good as no wait time. I wonder if Google TV has such good response time too?
I still wonder if I should have get a TV with Google TV instead of VIDAA and get such good response and snappy feel.

Luckily I could use back my LG soundbar by connecting it to the HDMI eARC.
It sounded much better compared to the old LG TV, probably due to newer audio technology?

veri happi is good!

guess no perfect tv as usual
nowadays oni my inlaws kids using youtube apps, my kids prefer screen share from their phone
i would prefer snappy response tv

 

[raintr33]

veri happi is good!

guess no perfect tv as usual
nowadays oni my inlaws kids using youtube apps, my kids prefer screen share from their phone
i would prefer snappy response tv

The Youtube apps is good, but have to suffer the adverts.

Oh yeah the screen share works really well from my Xiaomi phone too, no lag at all.

I find the sound level from Youtube is pretty loud, but when switch to Netflix I need to increase the volume much more to get the same loudness as Youtube. This seems to be a common issue for Netflix.