Hisense TV

[FroztSpectre]

Glad to hear that!

Anw able to share what is the lapse time for them to do replacement?

Approximately 1 week-ish. Lesser than 1 week if i remember correctly.

 

[Hyruga]

Glad to hear that!

Anw able to share what is the lapse time for them to do replacement?

3 working days lo

 

[|XterA|]

Approximately 1 week-ish. Lesser than 1 week if i remember correctly.

3 working days lo

Awesome! Hisense is doing a very good job on that.

 

[siatc]

I'm considering getting a 77" UX. Anyone own this model? Please share your experience

 

[samuelk]

I'm considering getting a 77" UX. Anyone own this model? Please share your experience

I supposed it’s too new to have user experience feedback other than utube and Hisense agent

 

[R6exR6]

Local U7K is VA or IPS panel?
Not indicated on Hisense SG website.

 

[winningeleven]

Ok. Seems like Hisense is a good company. Anyway my rationale is to buy the cheapest. No expectation = no dissatisfaction. I bought Samsung, LG, Sony before. None of them give extraordinary service/ quality also.

My laser tv ALR screen has ripple / wrinkles on the top right corner on the screen . I WhatsApp the service hotline and they took 1 day to respond . Asked me to send pictures and I did. Then replied they will check with the technician and after that MIA for 5 days. Maybe I have to CALL them and see how they respond.

 

[elvintay07]

My laser tv ALR screen has ripple / wrinkles on the top right corner on the screen . I WhatsApp the service hotline and they took 1 day to respond . Asked me to send pictures and I did. Then replied they will check with the technician and after that MIA for 5 days. Maybe I have to CALL them and see how they respond.

Didn’t fix during delivery?

 

[winningeleven]

Didn’t fix during delivery?

It was fine when installed and fixed last year June 2023. It happened only last month and it seem getting worst.

I google searched and it seem that was common and believe it was the weather change that caused the ALR frame to expand or contract .

 

[elvintay07]

It was fine when installed and fixed last year June 2023. It happened only last month and it seem getting worst.

I google searched and it seem that was common and believe it was the weather change that caused the ALR frame to expand or contract .

China weather more unpredictable. Quite strange this will happen

 

[winningeleven]

China weather more unpredictable. Quite strange this will happen

They send down the technician to fix and was the same guy who did the installation for me. He told me it was the 1st time he encountered this. He adjusted and make it more tight. Hopefully it won't happen again.

 

[toastboxlover]

Local U7K is VA or IPS panel?
Not indicated on Hisense SG website.

Got any clue? It seems for US is all VA except for the 75"

 

[R6exR6]

Got any clue? It seems for US is all VA except for the 75"

Since no reply, will just have to WhatsApp Hisense SG for confirmation.

 

[Myu~sun]

U8h gg on me .
They ask me want to upgrade to u7k with topup $300 =.= used 1.5 yr only

Can check with you guys . Those that was replaced to u7k did you guys topup ?

 

[samuelk]

U8h gg on me .
They ask me want to upgrade to u7k with topup $300 =.= used 1.5 yr only

Can check with you guys . Those that was replaced to u7k did you guys topup ?

u can ask for it to be repair and ask for a loan set ...

 

[Myu~sun]

Anyway after ding dong here there . We settle with $150 topup . Replace to u7k 3yrs warranty .

No choice so suay tv gg during cny =.=
They say fastest around 3 working day

 

[sgmem88]

Anyway after ding dong here there . We settle with $150 topup . Replace to u7k 3yrs warranty .

No choice so suay tv gg during cny =.=
They say fastest around 3 working day

is replace u7k same size as yr u8h?

tbh i dun expect pay extra for repair or 1 to 1 replacement since tv is under warranty.
but 3yrs warranty for replace u7k is good

 

[R6exR6]

is replace u7k same size as yr u8h?

tbh i dun expect pay extra for repair or 1 to 1 replacement since tv is under warranty.
but 3yrs warranty for replace u7k is good

With Rtings reviewing these two models to be similarly performing - older model slightly better PQ while newer model better low-quality contents upscaling - guess the extra $150 top-up is to cover for the extra year(s) of warranty coverage .....

 

[Myu~sun]

is replace u7k same size as yr u8h?

tbh i dun expect pay extra for repair or 1 to 1 replacement since tv is under warranty.
but 3yrs warranty for replace u7k is good

Yes 55” .
I also didn’t expect to pay extra . But no choice in need of the tv and dun want waste more time so agreed with the $150 .
$150 to swap tv and get a new 3yr warranty seems quite reasonable .

now waiting them come replace it only .

 

[Myu~sun]

With Rtings reviewing these two models to be similarly performing - older model slightly better PQ while newer model better low-quality contents upscaling - guess the extra $150 top-up is to cover for the extra year(s) of warranty coverage .....

Can we even depends on rtings or those online review sites ? Their specification might not be the same as ours .
Only down point is why they didn’t use google tv . U6k is google . Why u7k is vidaa