On Friday, I received the Honor Magic V3, and it was great. However, after setting it up, it got stuck at the bootloader. I took it to the Honor customer service center in Singapore, where they updated the firmware. But when I got home and set it up again, the same issue happened—nothing responds, and I can't press anything. Is there anyone who can help me with this? The Honor customer service center said I need to bring it back, but it's not eligible for a one-to-one exchange since it's in the 7-day period. Now, I have to wait 7 to 14 days for a replacement. I’ve always supported Honor, but this situation is really disappointing. I’m very upset because I have to go back and forth—do they think I don’t have work? Everyone works to make a living, and this is taking up a lot of time.