HSBC Step Up Promo - Part 2

[Daffy7]

You should have received SMS acknowledgement of the cycles you registered for. How can it be that they claim you overlapped?

Got sms. But they still say overlap la.

 

[Daffy7]

I thought if you are registered for another cycle then you wont be valid for other cycles?

so you deposited without knowing you were not eligible for this cycle?

I got sms

 

[Daffy7]

You should have received SMS acknowledgement of the cycles you registered for. How can it be that they claim you overlapped?

That's why I disputed

 

[vsvs24]

That's why I say HSBC backside itchy go and introduce app registration. Last time just SMS registration can easily tell if have overlapping registration by looking at past SMS.

With the app registration, don't know if accidentally trigger the registration.

And they so messed up. Can send push notification that I register when I did not. End up I had to sit out in Feb and join Mar to be sure.

 

[crystalnox]

That's why I say HSBC backside itchy go and introduce app registration. Last time just SMS registration can easily tell if have overlapping registration by looking at past SMS.

With the app registration, don't know if accidentally trigger the registration.

And they so messed up. Can send push notification that I register when I did not. End up I had to sit out in Feb and join Mar to be sure.

There will be an email confirmation for app registration.

 

[Squaredot]

Got sms. But they still say overlap la.

Scary.
Can share which cycle u SMS registered and which cycles the bank claim u overlapped?
u only have one EGA?
Thanks

 

[Squaredot]

That's why I say HSBC backside itchy go and introduce app registration. Last time just SMS registration can easily tell if have overlapping registration by looking at past SMS.

With the app registration, don't know if accidentally trigger the registration.

And they so messed up. Can send push notification that I register when I did not. End up I had to sit out in Feb and join Mar to be sure.

your push notification say u r registered for which cycle?

 

[vsvs24]

your push notification say u r registered for which cycle?

I registered for Dec and received SMS acknowledgement. Suddenly in Jan Push notification received in Jan say I registered for Jan. I ask chat to confirm if I registered for Dec they reply I'm Jan. Ask them to check to my SMS sent in Dec they ask me to call hotline.

Hotline checked my SMS sent in Dec so registered for Dec. But I find it so messy so to play safe I sit out in Feb and only join back in Mar.

 

[vsvs24]

Anyone registered using the app ?

I am curious if register using the app, do you have to state registration for single or joint account ? Or will it apply to all your accounts (single and joint) ?

 

[Daffy7]

There will be an email confirmation for app registration.

How to submit via app?

 

[Daffy7]

I registered for Dec and received SMS acknowledgement. Suddenly in Jan Push notification received in Jan say I registered for Jan. I ask chat to confirm if I registered for Dec they reply I'm Jan. Ask them to check to my SMS sent in Dec they ask me to call hotline.

Hotline checked my SMS sent in Dec so registered for Dec. But I find it so messy so to play safe I sit out in Feb and only join back in Mar.

Yah their system not tracking registration properly.

 

[crystalnox]

Anyone registered using the app ?

I am curious if register using the app, do you have to state registration for single or joint account ? Or will it apply to all your accounts (single and joint) ?

Email confirmation states the registration will apply for both sole and joint accounts, no option to choose.

 

[Arandalo]

Anyone registered using the app ?

I am curious if register using the app, do you have to state registration for single or joint account ? Or will it apply to all your accounts (single and joint) ?

When in doubt refer to terms and conditions.

By registering for the Promotion via the HSBC Singapore app, customer agrees to participate in the Promotion for all Eligible Accounts with his/her name as an account holder. An Eligible Customer with both Sole and Joint EGA is only required to register once and registration will be applied to all accounts. Any withdrawal of registrations will apply to all Eligible Accounts under the customer’s name.

https://www.hsbc.com.sg/content/dam...y-global/tnc-ega-bonus-interest-promotion.pdf

 

[BRYSG7]

How to submit via app?

it will prompt on home page, top part

 

[erictan86]

find out what?

I called in to downgrade on my own accord in January, eversince they impose the $200k balance thingy.

Hey maumu, can find out how did the whole process takes? You just call in will do? need to fill in any forms? Referring to the downgrade of account. Thanks in advance.

 

[heng_ah]

After closing PS branch, they will close Holland Village one. Sigh

 

[wira]

actually anyone has been charged fee for HSBC premier and fail to maintain TRB of $200K ?

so far i have not though

 

[farmers]

Just received sms today (11 March) that i successfully reg for Feb bonus interest.
Sms was sent 4 Feb.

 

[mdax23]

Just received sms today (11 March) that i successfully reg for Feb bonus interest.
Sms was sent 4 Feb.

Took >1 month to send the sms

 

[maumu]

Hey maumu, can find out how did the whole process takes? You just call in will do? need to fill in any forms? Referring to the downgrade of account. Thanks in advance.

Just use the chat function in the app and tell the CSO you want to downgrade.

Someone will then call you a day or two later to confirm, and will email you a form to fill up and you email it back.

That's about it.