Huawei Mate 9

[chris1987]

Dear members,

Caught in the rain in the evening and seems like some moisture has entered my device =(

Soaking it in rice as I am typing this post.

I didn't really bother about getting wet because my phone was in my bag but seems like the water went through my bag material and my phone started behaving strangely after awhile.

Sad to say that after reading the terms and condition of Huawei's Warranty, water damages is out of the coverage.

Anyone knows where else can i purchase a Mate 9 at a discounted price ?
Cheapest i saw online is $755 @ Mobilesquare.

 

[KeYoKe]

Dear members,

Caught in the rain in the evening and seems like some moisture has entered my device =(

Soaking it in rice as I am typing this post.

I didn't really bother about getting wet because my phone was in my bag but seems like the water went through my bag material and my phone started behaving strangely after awhile.

Sad to say that after reading the terms and condition of Huawei's Warranty, water damages is out of the coverage.

Anyone knows where else can i purchase a Mate 9 at a discounted price ?
Cheapest i saw online is $755 @ Mobilesquare.

That should be one of the cheapest already. Unless u want to get second hand set.

How does it behave strangely?

 

[StealthNinja]

Dear members,

Caught in the rain in the evening and seems like some moisture has entered my device =(

Soaking it in rice as I am typing this post.

I didn't really bother about getting wet because my phone was in my bag but seems like the water went through my bag material and my phone started behaving strangely after awhile.

Sad to say that after reading the terms and condition of Huawei's Warranty, water damages is out of the coverage.

Anyone knows where else can i purchase a Mate 9 at a discounted price ?
Cheapest i saw online is $755 @ Mobilesquare.

vimobile is also $755 should be cheapest liao

 

[chris1987]

I am stuck in a lock screen i have never seen before.

Just wallpaper, and time, fingerprint sensor works and unlocks the phone but it still shows that one screen.

Charging port seems to be sot, have to keep plugging in and out for it to charge.

Sim card unable to get detected, have to keep trying before it works again.

 

[KeYoKe]

I am stuck in a lock screen i have never seen before.

Just wallpaper, and time, fingerprint sensor works and unlocks the phone but it still shows that one screen.

Charging port seems to be sot, have to keep plugging in and out for it to charge.

Sim card unable to get detected, have to keep trying before it works again.

maybe shorted liao... hmm, should have just leave it in rice and power it off

 

[chris1987]

Now it is stuck in a "Charging other devices via USB" setting...

 

[KeYoKe]

Now it is stuck in a "Charging other devices via USB" setting...

u wan to try turn it off a few days and leave it in a ziplock bag with rice in it? or can use the camera type of moisture absorber

 

[tcchuin]

I am stuck in a lock screen i have never seen before.

Just wallpaper, and time, fingerprint sensor works and unlocks the phone but it still shows that one screen.

Charging port seems to be sot, have to keep plugging in and out for it to charge.

Sim card unable to get detected, have to keep trying before it works again.

Please switch off your phone and DO NOT DO anything to it for maybe two days. Better to use silica gels instead of rice which doesn't really do much in getting the phone dry.

The more you do when there's still moisture inside, more damage might be done.

 

[chris1987]

Thanks for the advice guys, expensive lesson for me haha.

Brought it to the service center earlier, really good customer service.
Did some paperwork, handed over my phone, was provided a Ascend as a loan phone and received a call 1 hour after i left the service center.

Phone was dismantled and water damage found.
Quoted me the cost of repairs and replacement of parts OTP.

Haven had service like that before.

Thumbs up to Huawei

 

[KeYoKe]

Thanks for the advice guys, expensive lesson for me haha.

Brought it to the service center earlier, really good customer service.
Did some paperwork, handed over my phone, was provided a Ascend as a loan phone and received a call 1 hour after i left the service center.

Phone was dismantled and water damage found.
Quoted me the cost of repairs and replacement of parts OTP.

Haven had service like that before.

Thumbs up to Huawei

nice bro... better take care next time ah haha! hope u get ur phone back soon!

its really nice for huawei to provide a loan phone when your phone is under repair!

 

[maur_james]

Thanks for the advice guys, expensive lesson for me haha.

Brought it to the service center earlier, really good customer service.
Did some paperwork, handed over my phone, was provided a Ascend as a loan phone and received a call 1 hour after i left the service center.

Phone was dismantled and water damage found.
Quoted me the cost of repairs and replacement of parts OTP.

Haven had service like that before.

Thumbs up to Huawei

So what's the damage for the repair?

 

[xianess]

I just got this phone.

I tried to add more languages but realised that there was no Chinese in the options. It seems like Chinese is only available as the default keyboard language.

Is there anyway to make it such that English is the default and Chinese is the additional language?

 

[Norman Chan]

Dear members,

Caught in the rain in the evening and seems like some moisture has entered my device =(

Soaking it in rice as I am typing this post.

I didn't really bother about getting wet because my phone was in my bag but seems like the water went through my bag material and my phone started behaving strangely after awhile.

Sad to say that after reading the terms and condition of Huawei's Warranty, water damages is out of the coverage.

Anyone knows where else can i purchase a Mate 9 at a discounted price ?
Cheapest i saw online is $755 @ Mobilesquare.

Try this ?

https://www.cnet.com/how-to/how-to-dry-out-wet-phone-tablet/

 

[ZhuTou!]

I just got this phone.

I tried to add more languages but realised that there was no Chinese in the options. It seems like Chinese is only available as the default keyboard language.

Is there anyway to make it such that English is the default and Chinese is the additional language?

use swiftkey

 

[r0_ger]

I just got this phone.

I tried to add more languages but realised that there was no Chinese in the options. It seems like Chinese is only available as the default keyboard language.

Is there anyway to make it such that English is the default and Chinese is the additional language?

I'm using the Google keyboard...

 

[1c3_5n0w]

I'm about to send my Mate 9 in for warranty as well. There's one region of the screen where touch completely stopped working. Like smack in the middle of the screen. Removed screen protector, still the same, enabled Show Touches from developer options to test. it's only 3 weeks old and this had to happen. Have been babying this phone like crazy, never touched till got screen protector and case, never dropped as well, never put inside bag also, only in dedicated right pocket, quite sore about this, especially if charges are gonna be incurred. Will report back.

 

[StealthNinja]

I'm about to send my Mate 9 in for warranty as well. There's one region of the screen where touch completely stopped working. Like smack in the middle of the screen. Removed screen protector, still the same, enabled Show Touches from developer options to test. it's only 3 weeks old and this had to happen. Have been babying this phone like crazy, never touched till got screen protector and case, never dropped as well, never put inside bag also, only in dedicated right pocket, quite sore about this, especially if charges are gonna be incurred. Will report back.

bro you can check which one your fall under, http://consumer.huawei.com/sg/support/warranty-policy/index.htm, if its water damage / battery problem i think alot dont cover this other then that should be ok, see what they tell you then..

 

[jtch74]

Anyone using the Huawei flip case? Do it scratch the screen protector? In my case my original plastic protector is scratch. Did anyone also facing the same issue?

 

[1c3_5n0w]

bro you can check which one your fall under, http://consumer.huawei.com/sg/support/warranty-policy/index.htm, if its water damage / battery problem i think alot dont cover this other then that should be ok, see what they tell you then..

I missed two calls from them. They sent an SMS saying that it is ready for collection. I don't think it's good news. Praying it might be a 1 to 1 exchange.

 

[jiayelim]

Anyone using the Huawei flip case? Do it scratch the screen protector? In my case my original plastic protector is scratch. Did anyone also facing the same issue?

Yes I did,using a Mate 9 pro,totally abandoned the flip case