iPhone 12 Series

[Besaid]

i think got fees.

iPhone/iPad return policy
If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). Please visit online Order Status or call 1800-MY-APPLE to request a return. The iPhone/iPad must be returned in the original packaging, including any accessories, manuals, and documentation.

https://www.apple.com/sg/shop/help/returns_refund

This is for Apple online store.
Apple retail store return policy is different, and will refund 100%

 

[Sauzan]

This is for Apple online store.
Apple retail store return policy is different, and will refund 100%

Oh, so what do i need to do? I thought of ordering online and going down to collect.

So I need to go down to Apple store to buy? need to make appointment?

 

[han034]

m1 set.....

 

[porky_88]

This is for Apple online store.
Apple retail store return policy is different, and will refund 100%

Can anyone verify this?
Apple online store, do a return got fees penalty. But retail store, 100% refund?

doesn't make sense? where's the logic? like that which gong kia go online store to buy in sg???!!!!

 

[porky_88]

Oh, so what do i need to do? I thought of ordering online and going down to collect.

So I need to go down to Apple store to buy? need to make appointment?

don't make sense right? let's wait for others to chime in first...

 

[shadez9]

Dunno i sway or what, the 1 on the left is new iphone 12, right is iphone X, both OLED showing same image. Can you notice the faintish green on lower half of the phone? Its damn disturbing. Google for it and dosen seem like a wide spread problem, and it only happen with around 1/3 brightness. Any1 else having same problems? Any idea what are my options?

https://imgur.com/zwqcvqP

Where did you buy it from? If from Apple Store, go down and change for a new set.

 

[shadez9]

Can anyone verify this?
Apple online store, do a return got fees penalty. But retail store, 100% refund?

doesn't make sense? where's the logic? like that which gong kia go online store to buy in sg???!!!!

Both no penalty. This is really for those we buy in large quantities.

 

[i.Singaporean]

m1 set.....

Out of luck then..

Don't think can claim warranty as it's within their specs

Can anyone verify this?
Apple online store, do a return got fees penalty. But retail store, 100% refund?

doesn't make sense? where's the logic? like that which gong kia go online store to buy in sg???!!!!

I called them and verified thrice

Both online and physical store purchase 14 days 100% return no questions asked.

Though if you buy 10 and return idk whether you'll get blacklist not

 

[shadez9]

Oh, so what do i need to do? I thought of ordering online and going down to collect.

So I need to go down to Apple store to buy? need to make appointment?

I suggest, if you can buy online and go down to collect. In fact if you don't like the colour can return on the spot and change a new colour if got stock. That's what I did on Day 1. Ordered the deep blue iPhone 12, didn't like it and changed to white when I went there to collect.

 

[porky_88]

Both no penalty. This is really for those we buy in large quantities.

so essentially, apple online or retail are the same, return in good condition with full packaging within 14 days for 100% refund right?

 

[shadez9]

That is the beauty of buying from Apple Store. The 14 day return/exchange policy. Otherwise people will just buy from other retailers where they can earn rewards points, get PIP deals etc.

 

[porky_88]

I suggest, if you can buy online and go down to collect. In fact if you don't like the colour can return on the spot and change a new colour if got stock. That's what I did on Day 1. Ordered the deep blue iPhone 12, didn't like it and changed to white when I went there to collect.

pre-order can collect from store? yours re-order?

 

[shadez9]

so essentially, apple online or retail are the same, return in good condition with full packaging within 14 days for 100% refund right?

Yes. In fact, I am returning one of my ip12 before next Friday.

 

[shadez9]

pre-order can collect from store? yours re-order?

Yes, I pre-ordered on 16 Oct.

 

[porky_88]

Yes, I pre-ordered on 16 Oct.

sweee... pre-orderin 12mini but cannot decide between black or white. Will take up your suggestion to order black, during collection if don't like then change to white.

 

[shadez9]

sweee... pre-orderin 12mini but cannot decide between black or white. Will take up your suggestion to order black, during collection if don't like then change to white.

I suggest you take the earliest slot to go collect. When you are there, tell the specialist you are not so sure about the colour and want to go in and see and maybe exchange. Then follow instructions..

 

[Loki637]

Can't decide between the iPhone 12 pro or pro max.

 

[shadez9]

Can't decide between the iPhone 12 pro or pro max.

The consideration should be normal iPhone 12 or Pro Max... no point Pro.. imo la

 

[Loki637]

The consideration should be normal iPhone 12 or Pro Max... no point Pro.. imo la

I'm sure I'm going to get the Pro. It's the size that I am still going back and forth on.

 

[shadez9]

I'm sure I'm going to get the Pro. It's the size that I am still going back and forth on.

I used to own the Xs Max. Sold it after 6 months cos too heavy. Watch YouTube in bed snooze off, hit the face damn painful..