Interesting, can intro which plan you got? I'm also looking to change to iPhone 13 mini
I took EM3+ on M1 which was really good value, i did cost-plan analysis and it was the cheapest one. About $609 off rrp. got another $50 off for corporate plan 'recontract' so $659 off RRP (Despite me being on M1 only for 1 month before that on a sim only plan LOL). For corporate also can pay $5 to add 25GB of data onto the EM3+ plan which is super good value.
on Singtel I ported into XO68 corporate plan costing around $55/mth. 30gb data. because sim only plan is $25 but you gotta pay $15/mth extra to get 5g addon, making it $40/mth without a phone, might as well get a phone together with it and enjoy extra $100 off handset porting over from M1 + subsidized price. Got my iphone 13 mini at $328, traded it in for $920 at ahbeng shop.
I just got a call from M1 regarding my issue as well, I have to say M1 customer service is AMAZING.
Based on my experience going to and fro with them over my iPhone 13 Pro Max, 5G and Apple watch cellular, they will waive of 40% of my Early Termination Charges. $240.
The last time i reached out to them with an issue, my contractor had wrecked my Fiber Optic cable during our new house renovation and my internet was down for 1 week +. they waived off half a month internet subscription even though it wasn't their fault.
they are definitely the most value for money telco/internet service provider with honestly the most flexible/understanding customer service i've seen so far.
honestly if they can allow me to use 5g and apple watch cellular (i'm sure they'll fix this in time) i'll definitely go back to M1, doesn't matter if their network isn't the fastest as long as it's usable.