iPhone 18Pro/Pro Max Discussions

[KeYoKe]

I see. Coz I can’t remember where but I seem to read before Apple doesn’t do that. They would use the returned sets as refurbished sets etc. I feel Apple should not allow returns at zero cost unless faulty set. That’s why some people would heck care order more and return since it’s so convenient.

Well, I am very sure Apple will reseal those look like new set with no defects one as brand new. Why? I encounter before, with defects out of box, and also a set with fingerprints als

Also apple cares a lot on customer satisfaction. That is why they allow return of phones

 

[twosix]

All those returned sets, would Apple resell to next customers as brand new?

maybe those unboxed ones. else maybe as brown box.

 

[twosix]

I see. Coz I can’t remember where but I seem to read before Apple doesn’t do that. They would use the returned sets as refurbished sets etc. I feel Apple should not allow returns at zero cost unless faulty set. That’s why some people would heck care order more and return since it’s so convenient.

one reason why apple is charging a premium. a lot of people buy one for review and then return it. some of these people have been caught and banned before. haha

 

[kuma-mon]

Lazada cancelled 2 512gb set. Cited technical reason can't fulfill

Why buy from lazada in first place? Its a dying platform

 

[chewpc]

Bro, all apple products can be fully refunded within 14 days from the receipt date (if you buy from physical store) or on your collection day, if you purchased it from their official Apple Store SG website or using iOS Apple Store app. Be it box opened, unsealed or sealed. 100% refund to your original mode of purchase within 3 working days. This does not apply to Apple Shopee or Apple Lazada as they are managed by iStudio. Same thing, iStudio physical store does not have this 14 days full refund policy.

That's why all of us here like to buy from official Apple store due to the no frills return policy.

I'm referring to this clause in the official iphone refund policy that says there is a fee, so just wanted to confirm in actual practice do they charge a fee.

https://www.apple.com/sg/shop/help/returns ref und, under the section iPhone/iPad return policy, it says "A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). "

 

[Jitter]

Why buy from lazada in first place? Its a dying platform

Ya lazada looks like it.

 

[Jitter]

Buy directly from apple can reroll how many times ah?

 

[twosix]

I'm referring to this clause in the official iphone refund policy that says there is a fee, so just wanted to confirm in actual practice do they charge a fee.

https://www.apple.com/sg/shop/help/returns ref und, under the section iPhone/iPad return policy, it says "A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). "

we all have experience returning already.

 

[luckygal]

Well, I am very sure Apple will reseal those look like new set with no defects one as brand new. Why? I encounter before, with defects out of box, and also a set with fingerprints als

Also apple cares a lot on customer satisfaction. That is why they allow return of phones

If Apple cares a lot, would not resell those opened sets.

 

[ragnarok95]

I'm referring to this clause in the official iphone refund policy that says there is a fee, so just wanted to confirm in actual practice do they charge a fee.

https://www.apple.com/sg/shop/help/returns ref und, under the section iPhone/iPad return policy, it says "A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). "

This is to protect themselves. But technically, if you return here, there is no charge. Only apply to sets bought directly from Apple. Because every yr there will be a few gonggong will go to apple store to try return their shopee/lazada set and kanna rejected.

 

[luckygal]

maybe those unboxed ones. else maybe as brown box.

Yes. That’s exactly what I read. Opened box as refurbished sets. Then newly sealed perhaps like what our moderator said, resell.

 

[twosix]

cheapest launch is the airpods 5. anybody getting? keen to try the anc. haha

 

[chari-men]

I see. Coz I can’t remember where but I seem to read before Apple doesn’t do that. They would use the returned sets as refurbished sets etc. I feel Apple should not allow returns at zero cost unless faulty set. That’s why some people would heck care order more and return since it’s so convenient.

i think they will likely resell those look like new one as brand new to consumers..similar to sets i encountered before from lazada..shopee.. amazon etc.. if those condition not as good one they will probably charge the customer who returned some fees and then dispatch them as refurbished replacements sets under RMA...

I'm referring to this clause in the official iphone refund policy that says there is a fee, so just wanted to confirm in actual practice do they charge a fee.

https://www.apple.com/sg/shop/help/returns ref und, under the section iPhone/iPad return policy, it says "A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). "

this returning without fees have been there for a long time liao.. xmas time can even return without charges for 1 month..

 

[luckygal]

i think they will likely resell those look like new one as brand new to consumers..similar to sets i encountered before from lazada..shopee.. amazon etc.. if those condition not as good one they will probably charge the customer who returned some fees and then dispatch them as refurbished replacements sets under RMA...

this returning without fees have been there for a long time liao.. xmas time can even return without charges for 1 month..

Oh Shopee Lazada definitely. Not just iPhones. That’s why I don’t buy expensive items from those platforms. As for Apple Stores, yah I think I remember one staff telling me for opened sets, they will not resell but use as refurbished or replacement sets.

 

[Deathzz]

Why buy from lazada in first place? Its a dying platform

Lazada shopee have 150~ off voucher. Apple store doesn't. For apple phone almost quite rare to have any voucher discount. Can be at msrp for awhile

 

[luckygal]

Lazada shopee have 150~ off voucher. Apple store doesn't. For apple phone almost quite rare to have any voucher discount. Can be at msrp for awhile

Is it worth to buy from those platforms for just a little savings? To me those platforms are always meant for small items non-expensive items.

 

[ShinnAsuka]

Well, I am very sure Apple will reseal those look like new set with no defects one as brand new. Why? I encounter before, with defects out of box, and also a set with fingerprints als

Also apple cares a lot on customer satisfaction. That is why they allow return of phones

I may be wrong, may be duped by their policy but i dont think so. If you kena and bought from apple store, you could make the 1 for 1 exchange anyway

i think they will likely resell those look like new one as brand new to consumers..similar to sets i encountered before from lazada..shopee.. amazon etc.. if those condition not as good one they will probably charge the customer who returned some fees and then dispatch them as refurbished replacements sets under RMA...

this returning without fees have been there for a long time liao.. xmas time can even return without charges for 1 month..

I dont think laz and shopee has refurbished sets right? I do see unsealed before.

Why buy from lazada in first place? Its a dying platform

Is it worth to buy from those platforms for just a little savings? To me those platforms are always meant for small items non-expensive items.

As little savings as it can get, it could be worth as much as financing a brand new airpods 5, an apple pencil etc.

 

[ragnarok95]

Is it worth to buy from those platforms for just a little savings? To me those platforms are always meant for small items non-expensive items.

When a single phone cost so much, i think some people will try to get as cheaper as possible. So, the vouchers these platforms provided is a good pulling decision for them.

 

[Jitter]

Is it worth to buy from those platforms for just a little savings? To me those platforms are always meant for small items non-expensive items.

Dunno for newer iphone preorder stage or newly release, but after some time or even longer iphone no, its authorize reseller, this one cannot ai pi ai qi ai tua liap ni. Its not like 700sgd or lower those iphone(have risk also) not selling at apple website liao and now also don't have also.

 

[KeYoKe]

I may be wrong, may be duped by their policy but i dont think so. If you kena and bought from apple store, you could make the 1 for 1 exchange anyway


I dont think laz and shopee has refurbished sets right? I do see unsealed before.




As little savings as it can get, it could be worth as much as financing a brand new airpods 5, an apple pencil etc.

Yup that is what I did. But whether they do that anot I am not sure. Speaking based on what I experienced