One more thing, my phone have sensitive work documents, all I need to do is reset to factory setting correct?
Kinda redundant to ask this qns...isnt it obvious if its sensitive informations?
Backup everything using itunes and do a clean erase. Bring to M1 tell them got issue. If you jailbroken your phone restore to default setting before heading over to M1.
If the phone under your name, just bring the phone will do. If iphone under someone else name, need to bring receipt as a proof of purchase.
M1 will bring out a black box containing the refurb unit (With brand new housing and battery, other component may be savage from other iphone).
u check on the sport for dent scratches, if not happy reject it and they will give you a new one. Max they will bring out 3 sets for you to change. If all 3 got scratches or dent, you will have to choose the best one. If you die die cannot accept, then tell them dont want to exchange and come back again or go to a different M1 shop.
