iPhone backup

[HeyYouThere]

iPhone backup (Found a solution)

Recently whenever I insert my iPhone into my computer to sync, it will take forever at the Step 2/8 Backup
Things to note:
- I did not download any big apps from the last time I sync-ed sucessfully
- Whenever I eject my iPhone halfway while backing-up, iTunes will crash

Any ideas? Tried googling for solutions but can't seem to find any.

Both iPhone and iTunes is updated to latest version

Edit: Hi guys, i found a solution that worked for me. Can try.

1. Start
2. Command Prompt
3. Type in "netsh winsock reset" (without the "s)
4. Restart computer
5. Plug in phone and start sync process

 

[Peach Tea]

reset warning
if cannot delete your old backup

 

[HeyYouThere]

I pressed the reset warning but nothing happens.
Is it suppose to be like this?

Anyway i deleted all my backups till i am left with my latest one only.

Shall try it now. Thanks anyways

 

[Peach Tea]

I pressed the reset warning but nothing happens.
Is it suppose to be like this?

Anyway i deleted all my backups till i am left with my latest one only.

Shall try it now. Thanks anyways

move e latest backup to another location
just let itune redo a new backup
as your old backup maybe

 

[HeyYouThere]

Wa still cannot leh, my backup bar won't move!

 

[chenaz]

how long have u waiting? the backup bar didn't move does not mean that it is not backing up. give him some time.what is the capcity of ur phone memorY(used memory).if ur phone's capcity is big, it will take quite long to backup.

 

[HeyYouThere]

Hours.
Backup bar is stuck at the start.

32gb iPhone 5s, from my iTunes it says i have 3.5gb of free space.

But the thing is it used to be fine whenever I sync my phone (no long waits at backup whatsoever) and all of a sudden it becomes like that.
And from the last time I synced successfully till now, i did not download any big files at all.

 

[memoriess]

i had this problem yesterday too, stuck at step 2 also, when backing up, the bar wont move at all. I contact the support live chat.

Try contact the support live chat.

 

[chenaz]

Hours.
Backup bar is stuck at the start.

32gb iPhone 5s, from my iTunes it says i have 3.5gb of free space.

But the thing is it used to be fine whenever I sync my phone (no long waits at backup whatsoever) and all of a sudden it becomes like that.
And from the last time I synced successfully till now, i did not download any big files at all.

try this software to help u backup

iBackupBot.

comes with mac and windows version.

 

[HeyYouThere]

Using it now, unfortunately a lot of errors.

Firstly when I plug in phone and open iBackupbot

There'll be a message saying I have no backup on this computer as the last backup was incomplete. (Also because I deleted all my previous backups as suggested earlier)

Next message is saying they are unable to find some plist file.

After that, nothing happens

Another thing I notice is that everytime when I get tired of waiting, I'll eject my phone and then iTunes will crash.

 

[HeyYouThere]

 

[Peach Tea]

uninstall itunes, all applications related to apple.
maybe itunes is corrupted

 

[szeli]

TS iirc there is a way to disable e backup by editing e iTunesPrefs.xml. after editing when iTunes does e sync it will skip e backup portion. u can still backup manually as n when u want to.

or have u tried selecting e iCloud option under e backup section. it shud skip e local backup when u sync.

 

[memoriess]

Iirc, you can't do your backup and you can't access your iTunes Store from your com itunes right?

 

[chenaz]

Using it now, unfortunately a lot of errors.

Firstly when I plug in phone and open iBackupbot

There'll be a message saying I have no backup on this computer as the last backup was incomplete. (Also because I deleted all my previous backups as suggested earlier)

Next message is saying they are unable to find some plist file.

After that, nothing happens

Another thing I notice is that everytime when I get tired of waiting, I'll eject my phone and then iTunes will crash.

how u delete ur backup files? shift delete or just delete? if just delete u can find it in ur recycle bin and try to restore it then try the software again

 

[ahbear82]

i face exactly the same issue recently too, when i open itune, it say can't detect itune stores, to check internet connection, then when i sync my iphone 5, it stuck at step 2

 

[HeyYouThere]

how u delete ur backup files? shift delete or just delete? if just delete u can find it in ur recycle bin and try to restore it then try the software again

Delete from iTunes itself there's an option somewhere there. Oh.. unfortunately I yesterday just used CCleaner to clean up my comp cause feeling slow lol so I think it's gone.

Iirc, you can't do your backup and you can't access your iTunes Store from your com itunes right?

Yes correct. Very weird, only recently like that before that perfectly fine.

TS iirc there is a way to disable e backup by editing e iTunesPrefs.xml. after editing when iTunes does e sync it will skip e backup portion. u can still backup manually as n when u want to.

or have u tried selecting e iCloud option under e backup section. it shud skip e local backup when u sync.

And how do I go about editing it?
Nope.. cause I see from my phone iCloud only got 5gb of backup space so I never bother using iCloud. Anyway I never used iCloud before so quite blur with that.


Anyway, I do have a log of the things that's happening (via iBackupbot) when my phone is undergoing backup in iTunes. You think necessary to post here?

 

[HeyYouThere]

uninstall itunes, all applications related to apple.
maybe itunes is corrupted

Ok will try now and update results. Thanks

 

[ahbear82]

Ok will try now and update results. Thanks

no use, i have try all before le,restart iphone, restart PC, tried uninstalling Itunes and install back, problem still exist.

After that, i restore my PC to an earlier time, then the problem go away for awhile, but then recently, the problem comes back again. can it be due to windows critical updates?

 

[szeli]

And how do I go about editing it?
Nope.. cause I see from my phone iCloud only got 5gb of backup space so I never bother using iCloud. Anyway I never used iCloud before so quite blur with that.

e reason i mentioned e iCloud option is for u to try selecting it to bypass the local backup since that is giving u problems n u r unable to sync yr content right? cos it's getting stuck at e backup stage.

anyway u can also try starting iTunes using a flag to bypass e local backup

"%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 1

as for y yr backups don't work, i suspect it's corrupted permissions. u can try:

1. run chkdsk to check if there r any errors on yr hdd or
2. creating a new windows user profile then try it from that fresh profile.