Iphone warranty replacement

frizee

Supremacy Member
Joined
May 5, 2006
Messages
7,528
Reaction score
1,380
in future for any phones, if you experience any error. capture and keep the evidence. in case somehow any test diagnostic comes back negative, at least you can show proof and say "please explain this error i am getting" then they cannot brush it off.

don't need to bang table.
What he meant is when there are error video down next time so that if you go to service center and they deny you, you can show them the evidence.

But you already sold the phone, so he could have phase it in a better way rather than posting "it doesn't matter" cause it can cause confusion like now.
Haha nvm lah all good :D

Let's enjoy the 13 the fingers crossed no issue!
 

Richliao

Banned
Joined
Jan 20, 2019
Messages
8,216
Reaction score
1,036
My friend’s IP12 Pro Max only 9 months old is at 89%, having dropped 6% over 6 weeks. It also heats up randomly. Highlighted this to Apple and they ran a diagnostic which it passed. So they said battery wear and tear is normal. To them dropping 1% a week is NORMAL. So good luck getting a battery replacement under warranty. You must fail the diagnostic test or drop below 80% battery health.
to be fair, anyone can lie saying that in order to get a replacement battery before 1 year is up.
 

J3333

Senior Member
Joined
Feb 15, 2003
Messages
912
Reaction score
1
My brand new iphone 13 pro used for less than 1 month but more than 14 days encountered screen frozen and not responsive to touch. Nv drop b4.
Tried to reset and update fresh ios but still lemon.
Setup genuis bar and Went to apple orchard store. Was told no 1-1 replacement and need send in and wait more than 1-2 weeks for repair….
disappointed in iphone quality now and sway max to kana
Fyi: no apple+care.
 

reddevil0728

Great Supremacy Member
Joined
Dec 16, 2005
Messages
65,859
Reaction score
5,728
My brand new iphone 13 pro used for less than 1 month but more than 14 days encountered screen frozen and not responsive to touch. Nv drop b4.
Tried to reset and update fresh ios but still lemon.
Setup genuis bar and Went to apple orchard store. Was told no 1-1 replacement and need send in and wait more than 1-2 weeks for repair….
disappointed in iphone quality now and sway max to kana
Fyi: no apple+care.
Did they manage to run any diagnosis?
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top