iPod nano (1st generation) Replacement Program

[iAHBEE]

not accurate.

Called them, they say will change back same ipod nano 1st gen. I think they are taking the 6 weeks just to change the battery only. So, it will be the same ipod, only with a new cheap battery.

Hmmm who did you call?

I made 2 separate calls to Apple (800 - number)

First one told me Singapore not under countries affected.

Second one was more professional, he did quite a lot and told me to bring it to the Authorised Service Centres to process the return. Also helped me verify my S/N over the phone and confirming the particulars. He also told me its not battery replacement but unit replacement. Replace with what he wasn't sure



rooks riek we will only know when it actually comes back from Apple

 

[hansenhon]

does I need to print out any forms or anything ? the staff at the counter will understand what you are trying to tell them ?

Yes. Just bring your nano. They will know

 

[macb0y]

http://www.macrumors.com/2011/11/17...o-models-at-risk-of-overheating-now-arriving/

 

[thevissers]

http://www.macrumors.com/2011/11/17...o-models-at-risk-of-overheating-now-arriving/

haha better than nothing .

 

[divine_R]

cool the 1st gen design is the best. my old unit was scratch until jialat jialat
machiam like rub againts the sand those jialat. glad they change it for me.

 

[bockscar]

Just sent mine in to eServ @ Wheelock.

Any idea how long till we get a new one? Those in America are already receiving theirs.

But then again this is Singapore so...

 

[WinMe]

Just send my set today at Supara@Funan. Was told by the pinoy staffs that it will take 6 weeks cos they will need to ship the set out of SG? hmm.... funny though.

 

[KeeChiuChiu]

need to bring charger/usb cable along?

 

[cheldan]

need to bring charger/usb cable along?

Don't need. Just the device will do.

 

[KeeChiuChiu]

Don't need. Just the device will do.

splendid. thanks!

 

[wedgehammer]

dropped off my 4gb yday at wheelock, going to take 6 weeks indeed...

 

[IORIGIN]

Yeah, same here. But 6 weeks is a bit too long. Anyone please update here again if managed to get back your replaced set much shorter than that.

dropped off my 4gb yday at wheelock, going to take 6 weeks indeed...

 

[amberlight]

Knn, still gotta waste a trip down. Apple getting more problematic lately after steve mati... shld at least compensate with free casing for all the time and troubles incurred.

 

[pilotsnoopy]

i think we should all be appreciative than whinning....

im getting a free replacement for an ipod that has just been lying around because of the battery life getting shorter but that is to be expected when it has been used for so many years?

 

[amberlight]

i think we should all be appreciative than whinning....

im getting a free replacement for an ipod that has just been lying around because of the battery life getting shorter but that is to be expected when it has been used for so many years?

Imagine your listening halfway and it exploded/fired in pocket, still feel appreciative then? Its not about getting a 'new' refurb or not. This is a defective product posing potential hazard issue which affected users are penalized. At least i didnt pay for a timebomb in the first place. Maybe u dont think this way bc your not using it.

 

[iAHBEE]

speaking of something related, another iphone 4 'exploded'..

 

[arcsaber]

Very confusing le some say get "new" some say replace battery only with same casing. So is basically getting it replaced (whole thing) or just replace battery with same casing? Or just have to give them and find out 6 weeks later?

 

[lockks]

3 weeks have gone but i have not received back my ipod nano. Looks like it will be Christmas week.

 

[WinMe]

Received reply from Sapura that the device was recently dispatched for repair despite the set was handed over to them about 1 month ago.

 

[aznmonster]

good news!!! Apple Now Replacing Recalled First-Gen iPod Nanos with Current-Gen Models

Apple Now Replacing Recalled First-Gen iPod Nanos with Current-Gen Models? - MacRumors Forums