Is ZUJI safe?

harky

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because the flight i want to book is cheaper..

i going hk , went to check on airline site but it dont give the same price.. why ah
 

dede1217

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because the flight i want to book is cheaper..

i going hk , went to check on airline site but it dont give the same price.. why ah

have booked from zuji some hotel at glitch price.
they also acknowledge :)
just need to call them and rush them lol ..
 

beanstalk6

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Zuji has been around for a decade, I think. One of the earliest air-ticket aggregation portals in Singapore.
 

harky

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but their price not always same one ah???????????
 

runeruin

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months ago few of my friends bought from there,no issues but its just a simple return flight

from my experience from constant checking of price for a particular airline and route,zuji may still offer a discounted fare e.g 1.4k as oppose to the original airline site for 1.8k

price difference could be they are selling different set of seats compared to original airline site
 

saffronsatire

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haha my also lol
put 3 ppl in the search ... then return that price ...
then hotel say need pay extra for 3rd person...
when doing the search, put 3 adults liao ... hence the price
but hotel no wan to acknowledge that price =.=

then zuji allow cancellation?

my cousin's one is worse, reach bali then hotel say never receive booking. they didn't thinking of confirming with the hotel before that. then gotta call quickly zuji to resolve. can't remember but think managed to get a room in the end.
 

harky

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i notice their price is diff every day :/
 

Scarlet Tea

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used once still not bad. i still prefer to make use of skyscanner to source for cheapest offer.
 

runeruin

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i notice their price is diff every day :/

try looking for it during mid-week like tuesday-thursday

generally i noticed on friday-sunday the price is higher

again,this is my view,many budget airline fly to hk thus the price may be the same throughout the week
 

dede1217

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then zuji allow cancellation?

my cousin's one is worse, reach bali then hotel say never receive booking. they didn't thinking of confirming with the hotel before that. then gotta call quickly zuji to resolve. can't remember but think managed to get a room in the end.

depends on your hotel policy ...
some r fc some r not
my hotel is fc free lol ...
so is ok lol ...

Zuji did pick up call. however they would take abt one mth to solve ur issue lol... my hotel reservation was stuck there for a mth ... coz zuji used another middle man . they cant make decision .. they would need to wait for the middleman to reply them lol ... so there r 2 middle person between us and the hotel lol ... So whatever u ask, they would say WAIT WAIT WAIT !!!
 

Sauron

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Beware Zuji's CANCELLATION FEES

I have booked a flight with them before (to Phuket), no problems

Booked a hotel about 2 days ago and now the price dropped by about $60, wanted to cancel and re-booked but there is a CANCELLATION FEE charged by ZUJI,

During booking, did not notice such terms during booking, the website only highlight that there is charges need to pay to hotel if I cancel too near the check-in date (which is quite standard).

Not happy!!!!
 

dede1217

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I have booked a flight with them before (to Phuket), no problems

Booked a hotel about 2 days ago and now the price dropped by about $60, wanted to cancel and re-booked but there is a CANCELLATION FEE charged by ZUJI,

During booking, did not notice such terms during booking, the website only highlight that there is charges need to pay to hotel if I cancel too near the check-in date (which is quite standard).

Not happy!!!!

you would see the policy before u make payment.
for example, before 26 jun 2015 , there will be no penalty charges.
after 26jun 2015 , you will be charged xxx amt if u make changes ...
 

Sauron

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you would see the policy before u make payment.
for example, before 26 jun 2015 , there will be no penalty charges.
after 26jun 2015 , you will be charged xxx amt if u make changes ...


Yes I read the policy at the ordering page and like I said, it only spells out that if cancellation 2 days before check in need to pay the hotel the penalty. Which is fair as it is a special rate

The issue here is that zuji itself also charges another fee for any changes or cancellation. And this was not spelled out in at the ordering page.
 

dede1217

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Yes I read the policy at the ordering page and like I said, it only spells out that if cancellation 2 days before check in need to pay the hotel the penalty. Which is fair as it is a special rate

The issue here is that zuji itself also charges another fee for any changes or cancellation. And this was not spelled out in at the ordering page.

so far never came across that issue yet ...
my understanding is that they dont charges additional amt if u make changes before the dateline ...

however, if u decide to cancel the hotel booking, and get a refund,
their refund would take soooo long to receive. abt 1 mth or so ...
unlike expedia, if you cancel your hotel booking, you will get refund within few days ...
 
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