Krisflyer miles redemption

pacificstorm

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I applied refund for my redemption ticket on 9 Apr and on 20 May, I received an email from SQ informing me that I will receive the refund within 4 to 6 weeks. The miles were credited on 20May and the airport taxes were refunded to my credit card about a week later.

Edit: The ticket was for travel in April 2020.


Mine is mid june travel. Time is ticking away.. but the fb cso assured me doesn't matter since it shows in the system as being processed. Wonder how much cancellation they are handling lol
 

dilphinus

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Mine is mid june travel. Time is ticking away.. but the fb cso assured me doesn't matter since it shows in the system as being processed. Wonder how much cancellation they are handling lol

They had an average of 100 flights a day. Multiply that by 300 pax per flight. Multiply that by number of days.
 

pacificstorm

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They had an average of 100 flights a day. Multiply that by 300 pax per flight. Multiply that by number of days.

I think they had coped better from the earlier days with the long queue at ION and shutdown of the fb msgr.. but then it still feels insecure to know ur flight is less than 2 weeks away and still never see any thing happen
 

kenpachi82

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Do both of you bother checking with KF/SQ?

KF.jpg
My ticket date in Oct. This only valid until July ya?

Sent from Pluto using GAGT
 

tulipkiss

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I applied refund for my redemption ticket on 9 Apr and on 20 May, I received an email from SQ informing me that I will receive the refund within 4 to 6 weeks. The miles were credited on 20May and the airport taxes were refunded to my credit card about a week later.

Edit: The ticket was for travel in April 2020.

i have similar case too. but mine's credited abit later. maybe they go by travel dates and mine's end of April.

but yup, at least fully refunded. thankful for that.
 

JAson1980

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I am also on this waiting game. 3 tickets to Sapporo in Dec.
Currently Singaporeans are still banned from Japan right?

https://www.japan.travel/en/coronavirus/

1. Areas subjected to entry ban

Foreign nationals categorized below are denied permission to enter Japan for the time being, unless there are exceptional circumstances.

(1) Foreign nationals who have stayed in any of the areas listed in the following table within 14 days prior to the application for landing.

Asia -
Bangladesh, Brunei, China, Hong Kong, India, Indonesia, Macau, Malaysia, Maldives, Pakistan, Philippines, Republic of Korea, Singapore, Taiwan, Thailand, Vietnam

Oceania -
Australia, New Zealand

North America -
Canada, United States

Latin America and the Caribbean -
Antigua and Barbuda, Argentine, Barbados, Bahamas, Bolivia, Brazil, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, Honduras, Mexico, Panama, Peru, Saint Christopher and Nevis, Uruguay

Europe -
Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Kyrgyz Republic, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Ukraine, United Kingdom, Vatican

Middle East - Afghanistan, Bahrain, Iran, Israel, Kuwait, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates

Africa - Cape Verde, Côte d'Ivoire, Democratic Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Gabon, Ghana, Guinea, Guinea-Bissau, Mauritius, Morocco, Republic of South Africa, Sao Tome and Principe
 

mata_hippo

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they jus opened up refunds for travels up to this coming September for those who are interested

have to wait another mth hopefully i can refund my October booking :o
 

hwmook

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they jus opened up refunds for travels up to this coming September for those who are interested

have to wait another mth hopefully i can refund my October booking :o

Mine is in Dec, still waiting.
 

mata_hippo

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they jus cancelled my flights in October to Melbourne

maybe all October flights also eligible for full refund liao for those interested
 

mata_hippo

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got my fees and miles refund within 2 weeks of submission of form
 

deodorant

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Haven't been keeping track of SQ's redemption cancellation policy and can't figure it out from the website, for Feb2021 flights is it too early to cancel/reschedule FOC?

[edit] Oh OK found it.

2021 flights cancellation still must pay.

But reschedule depends on whether you booked ticket before or after 4 Mar 2020.

https://www.singaporeair.com/en_UK/...d19-information-centre/before4mar-ineligible/

Reschedule is FOC until 30 Oct 2020: https://www.singaporeair.com/en_UK/...ion-centre/after5mar-complimentary-rebooking/
 
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deodorant

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I have a confirmed NRT - SIN First class redemption for 2pax on 20Feb 2021. I'm pretty certain that we won't be able to travel at that time.

But Feb'21 not yet included in SIA's cancellation waiver so I can't cancel (without paying the miles redeposit fee) yet. Reschedule is free, but every single flight until 18 sept 2021 is waitlist only :s13:
 

xiaowhois

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if now use miles redeem flight for next year if leisure travel still not possible = forfeit miles & fee paid?
 

Norman Chan

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Wonder when can start to redeem free flight for holiday again.
 
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