Lastest S$ Deposit updates - Part 3

pratik28

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GOOD IDEA! I shall remember THAT

Now my $6k is missing, duno where it's floating now... 😵💫
Were both a/c's that is esaver and singlife is in your name?
Deposit and Withdrawal, both has to happen from and to your own a/c only.
Different a/c holder cannot, even Joint a/c cannot, both a/c must be your individual a/c.

If not, singlife will send the money back to the a/c it came from next working day.
You can call them, sometimes they will ask to send email copy of bank a/c holder name to verify but more often, they will just send u the money back.

Afterall Singlife is a insurance policy a/c, not our usual bank a/c, so the mechanics different.
 
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DenOOO

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GOOD IDEA! I shall remember THAT

Now my $6k is missing, duno where it's floating now... 😵💫
There was once i did a transfer in shortly after midnight and funds went missing as well.

Contacted them via whatsapp and was told to wait while they investigate and interest will be backtracked and credited afterwards.

Informed that funds are indeed in but not reflected due to technical error.

Eventually funds were reflected and interest backtracked and credited.
 

reddevil0728

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Yes it got refunded , cannot deposit , I'm writing in to inquire, but today is Friday... So hv to wait next week for them reply 😒
u quoted wrong post?

So you certain that the bank account u using to transfer to your singlife is... same name?
 

tiertime

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Were both a/c's that is esaver and singlife is in your name?
Deposit and Withdrawal, both has to happen from and to your own a/c only.
Different a/c holder cannot, even Joint a/c cannot, both a/c must be your individual a/c.

If not, singlife will send the money back to the a/c it came from next working day.
You can call them, sometimes they will ask to send email copy of bank a/c holder name to verify but more often, they will just send u the money back.

Afterall Singlife is a insurance policy a/c, not our usual bank a/c, so the mechanics different.
Yes its from joint account, but before I made transfer I hv verified with the SINGLIFE CSO, he confirmed joint account Can use , but now encounter this .... So I wrote email them , wait their response next week
 

neanea

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Yes its from joint account, but before I made transfer I hv verified with the SINGLIFE CSO, he confirmed joint account Can use , but now encounter this .... So I wrote email them , wait their response next week
Singlife have savings account?
 

pratik28

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Yes its from joint account, but before I made transfer I hv verified with the SINGLIFE CSO, he confirmed joint account Can use , but now encounter this .... So I wrote email them , wait their response next week
ya joint a/c can, but there is a extra step to verify by sending ur bank document copy with ur name in it, maybe cso didnt tell u that. But often they just send the money back by next working day.

than next time just transfer to / from your individual a/c only so that it can be credit immediately. You can do this now since u got the money back alr in ur joint a/c
 
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sglandscape

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