Lazada game

Notbbfa

Notbbfa

Arch-Supremacy Member
Joined
Nov 2, 2017
Messages
14,207
Reaction score
6,670
The Check-In game worth it to chiong or not?

$10 really attainable?

Only 2 rewards - $10 lazcash or $1 in coins

Thanks.
 
torroptan

torroptan

Senior Member
Joined
Aug 5, 2012
Messages
1,535
Reaction score
1,923
Just wanted to share my frustrating experience with Lazada. I used a $12 reward voucher (earned from playing Carck games) on a LazMall order. The seller ignored my messages for over a week and never shipped the item.

Lazada finally cancelled the order but refused to reinstate my voucher because it had "expired." It’s ridiculous that customers are penalized for a seller's non-fulfillment.
Contacting customer service was a total waste of time. They keep citing 'system policies' and flat out refused to compensate me, even though it was the seller's fault.

Has anyone successfully fought for their rewards back in similar cases? Is this the new "standard" for LazMall? Beware when using high-value vouchers!
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top