Skoda29
High Supremacy Member
- Joined
- Feb 29, 2016
- Messages
- 33,120
- Reaction score
- 12,050
Both clicks got through.
Both clicks got through.
You are not alone.I did, but cannot. It will prompt me to select the related issue but none of them is regarding voucher. They were options like refund status, item not delivered etc. I contacted the agent yesterday afternoon about another issue and did just like what you did and was able to contact them. Now they seem like trying to filter out this problem by avoiding contact.
@mademoiselle.You are not alone.
Find after 2nd time trying to contact CS will hit a page asking you to provide contact,name,email etc to get return call but they never call back.
Now I call their hotline with immediate response.
Google Lazada customer care and click Lazada help centre(app)How you cantact CS, Can you provide screen shots?
Google Lazada customer care and click Lazada help centre(app)
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@torroptan this is what happens after I clicked on customer agent.
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If you scroll down from your customer agent page, there is an option for voucher related issues.
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But once you clicked on that, they show you this.
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Me too $0.30I just got another $0.30 - LAZZIECHATHUNT
You are not alone.
Find after 2nd time trying to contact CS will hit a page asking you to provide contact,name,email etc to get return call but they never call back.
Now I call their hotline with immediate response.
@mademoiselle.
How you cantact CS, Can you provide screen shots?
Here is my method, Screenshot
My goal is to contact the customer service representative.