LG G4

Silenced

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My g4 died on my today, serial num starting from 505 also.
 

samson1

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One by one dying...

Still no OTA for my G4. Connect to LG Bridge also no update. Probably not ready for Singtel set?
 

chiaRH

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now is a really bad time for people's phones to spoil haha, with the christmas and new year long weekends, the service centre will obviously be open less for these 2 weeks. I don't think the service staff are going to OT just because the incident is affecting a 'large' quantity of people.

Mine's been sitting there for about 6 days already, do you think calling them to check status is worth the effort or should I just rely on checking the repair status online?
 

Azuzok

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It's a week since I sent in for repairs. Still not ready. With the holidays, things will crawl. Feel like a handicap without the big screen... :(
 

dreamz13

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now is a really bad time for people's phones to spoil haha, with the christmas and new year long weekends, the service centre will obviously be open less for these 2 weeks. I don't think the service staff are going to OT just because the incident is affecting a 'large' quantity of people.

Mine's been sitting there for about 6 days already, do you think calling them to check status is worth the effort or should I just rely on checking the repair status online?
Call them better. That time they called me to collect, but the online status is still showing in progress.
 

Silenced

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now is a really bad time for people's phones to spoil haha, with the christmas and new year long weekends, the service centre will obviously be open less for these 2 weeks. I don't think the service staff are going to OT just because the incident is affecting a 'large' quantity of people.

Mine's been sitting there for about 6 days already, do you think calling them to check status is worth the effort or should I just rely on checking the repair status online?

The service agent told me will take about 7 working days for my phone to be repaired when I send in my phone yesterday.
 

chiaRH

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where to check s/n on the box? thanks

there should be a sticker seal stuck on the box with the serial and IMEI

on your phone a similar sticker should be pasted too. remove the battery and you'll see it on the phone body
 

androidbot

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now is a really bad time for people's phones to spoil haha, with the christmas and new year long weekends, the service centre will obviously be open less for these 2 weeks. I don't think the service staff are going to OT just because the incident is affecting a 'large' quantity of people.

Mine's been sitting there for about 6 days already, do you think calling them to check status is worth the effort or should I just rely on checking the repair status online?

Phone they keep you on hold forever and online, status is not accurate.. Perhaps, ask them on facebook of the status and the delay? Give them a bit of a wake-up call and a tad bit of bad press then just MAYBE, they will answer fast fast and get a move-on the many RMAs. But then again it is LG, they can care less about bad press or their customers.. :s13:
 

chiaRH

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Phone they keep you on hold forever and online, status is not accurate.. Perhaps, ask them on facebook of the status and the delay? Give them a bit of a wake-up call and a tad bit of bad press then just MAYBE, they will answer fast fast and get a move-on the many RMAs. But then again it is LG, they can care less about bad press or their customers.. :s13:

They picked up the phone instantly when i tried calling their centre but with these type of things your experience may vary so dont be too quick to judge.

Im willing to give them benefit of doubt for now since it is still holiday period. As they said 7 working days so I'll give them that time budget to work with.
 

jedi5diah

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thx for the reply, i just bought and then saw the "this scary hoohar..." for a moment i was amazed by the lightweight...without batt lol...
 
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