claim from rimowa maybe? lol. don't know if their warranty covers this kind of damage (i guess not).huh? So if the airline damage a Rimowa aluminium bag (retails at $1.5k) then the airline/insurance will only reimburse you a brand new cheap bag similar to those credit card promo?
if u using some unknown brand , they give you back a cheap one lo ...
if urs expandable, they would give you back the same ...
that's for SQ ...
For SQ or cathay, those 5* airline, if cannot be repaired they would give you one more new luggage ... My fren recently flew SQ. her luggage was damaged, however the replacement was those very chui and flimsy type ...
For other airline, you might want to check with them ...
For budget airline such as jetstar, they would tell you to get official quotation, with the company heading from 2 local luggage repairer in singapore .
hence, is most likely you wont be able to get, cox no one so free do an official quotation for you, instead of just replying your email ...
If there is a hole in the luggage, how can you repair it, yet jetstar still wants you to get the repair quotation ... weird ...
actually who will even keep the luggage purchase receipt, I don't. Insurance claim also not easy for damage luggage. Buy insurance easy claim always a different story afterwards.![]()
I scan receipts which are important.Even of you keep the ink would have probably faded
Didn't know can claim from airlines. My luggage was damaged when i last flew with cathay. Should have approached their staff at that point of time.
I think budget airlines just want to avoid the compensation.
Thanks.brilliant move
But troublesome haha ...
i only did that for those electronic stuff for warranty purposes

Thanks.
Alternative is to take a picture. Most ppl should be able to do this easily. lol.
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Yup. last time i also dunno. then happily walk out of the immigration custom .
luckily that time insruance company let me get compensation
yup, budget airline always give me the impression they wont compensate
My scoot flight one hole, they asked me claim from my own insurance
My jetstar handle came out, spoilt already , jetstar staff raymond insist can use, cannot claim ...
Sadly, I didn't buy insurance. One of my luggages was cracked while the lock came off for the other. Don't know how they load and unload the luggages
Claimed with insurance. luckily still had my rimowa receipt with me. Managed to claim $500(Still using the luggage now hahahahha)
you can try to file a damage luggage report claim on the respective airline website. However, if yours is budget airline, do not have high hopes on that.
Claimed with insurance. luckily still had my rimowa receipt with me. Managed to claim $500(Still using the luggage now hahahahha)
Great to hear that from you ... you really spend alot on your luggage ...
I wouldn't want to spend that much on luggage since it will get scratches or some form of damage easily