M1 FIBRE BROADBAND DISCUSSION - Part 2

[Griggs]

Hi guys, managed to fix the issue already. Did a factory reset of the router and re-configured everything from scratch. Now I can finally get over 1gbps on my pixel phone.

 

[kun1he2]

Yah, learnt that the hard way too… spent lots of time troubleshooting BT10 issues that don’t make sense. Gave up and reset to factory defaults, issues resolved.

For new BT10 users, u may want to immediately do a factory reset right after the first firmware update - it might prevent all these weird issues.

 

[HiHelloBye]

as expected coming from ASUS

they don't share much, but best practice after upgrading the FW is to hard-reset the unit...
remember to backup any config, so that you can save time

how to hard-reset:
https://www.asus.com/sg/support/faq/1039078

 

[Slowdown]

I made one small change and the wifi seemed to be more stable. I turned on ECO Mode for wifi. Did not lose connection for the rest of the day. Will continue to monitor.

Nothing works on this new asus RT-BE92U wifi 7 router. It is a lemon. Keep disconnecting. CPU randomly goes to 100%. Watchdog keeps checking for firmware update despite disabling firmware check. Asus routers getting bad to worse. I am on the latest firmware. Revert back to my old xiaomi wifi 6 router.

 

[kun1he2]

Nothing works on this new asus RT-BE92U wifi 7 router. It is a lemon. Keep disconnecting. CPU randomly goes to 100%. Watchdog keeps checking for firmware update despite disabling firmware check. Asus routers getting bad to worse. I am on the latest firmware. Revert back to my old xiaomi wifi 6 router.

Already tried resetting to factory defaults?

 

[Slowdown]

Already tried resetting to factory defaults?

Yup. First thing I did.

I also tried eco mode. Will disconnect.

 

[xonix]

Yup. First thing I did.

I also tried eco mode. Will disconnect.

Since I started using the BE92U with the latest firmware, I’ve only had one reboot. If you're having issues, try setting it up from scratch with these tweaks:

1. Change the WAN from Auto Detect to 10G WAN only.
2. Change DNS from Auto to other DNS option on the list.

Also, if you’ve got any smart devices (like smart lights, plugs, cameras, etc.), it’s super important to put them on a separate IoT network. Most IoT devices don’t play nice with WiFi 7—they can cause a bunch of connect/disconnect issues that make your router work overtime and possibly overload the CPU.

For your reference:

• How to make sure your WiFi 7 router works with your current ASUS setup and devices
• Having trouble connecting IoT devices to a WiFi 7 router?

 

[John Martino]

Hi just want to check for this plan does it mean only TP-Link EX520 Router is bundled free for new signup? Or will BE230 also can be free or cheaper? thanks

 

[Griggs]

Hi just want to check for this plan does it mean only TP-Link EX520 Router is bundled free for new signup? Or will BE230 also can be free or cheaper? thanks

When you go to the last page before checkout it will show you the final price.

 

[Griggs]

Hi, want to check for those under M1 where do you place your ONT? My fibre termination point is in the db box so the technician placed the ONT there. It's a Huawei HN8250Ts model, however it feels very hot to the touch. I fear it might be overheating inside. In comparison my Asus BT10 also in the db box feels relatively cool.

Is there anything I can do? Can't really keep the db box open either since it will block my main door from opening.

 

[zhihe1996]

Hi, want to check for those under M1 where do you place your ONT? My fibre termination point is in the db box so the technician placed the ONT there. It's a Huawei HN8250Ts model, however it feels very hot to the touch. I fear it might be overheating inside. In comparison my Asus BT10 also in the db box feels relatively cool.

Is there anything I can do? Can't really keep the db box open either since it will block my main door from opening.

I just keep the ONT inside the db box. No issue , the db door close 24/7. same situation as you.

 

[Griggs]

I just keep the ONT inside the db box. No issue , the db door close 24/7. same situation as you.

Does yours feel very hot when you touch it too? I worry it will shorten its lifespan

 

[zhihe1996]

Does yours feel very hot when you touch it too? I worry it will shorten its lifespan

Feels warm to me , kinda like my previous starhub one

 

[bentay]

Does yours feel very hot when you touch it too? I worry it will shorten its lifespan

My ONT is the white Huawei box and it’s very hot to the touch too. My previous Huawei ONT issued by StarHub was just warm. But I guess it’s a trade off for higher speeds.

anyway I bought a fan cooler for it and now it’s super cool.

 

[Griggs]

My ONT is the white Huawei box and it’s very hot to the touch too. My previous Huawei ONT issued by StarHub was just warm. But I guess it’s a trade off for higher speeds.

anyway I bought a fan cooler for it and now it’s super cool.

What kind of cooler did you get? Does it help if the cabinet door remains closed?

 

[everex]

My ONT is the white Huawei box and it’s very hot to the touch too. My previous Huawei ONT issued by StarHub was just warm. But I guess it’s a trade off for higher speeds.

anyway I bought a fan cooler for it and now it’s super cool.

I'm also interested to know what cooler you got, and whether it's effective to cool down the ONT. Mine is also hot instead of warm, and I fear it might be spoiled sooner rather than later.

I'm thinking whether a cooler fan is needed, or let the ONT just stay hot and it's designed to survive that temperature.

Would be good to know if anyone has experienced spoiled new ONT from M1 after the upgrade to 3/6/10 Gbps plan.

 

[bentay]

Hi guys, I was really alarmed by the heat generated by the ONT too. Glad to know I’m not the only one.

I saw many coolers online but decided on this design as the fan speed is adjustable. My DB box doors are kept closed all the while with no issue. ONT is now cool to the touch with the fan set at 75%.

https://sg.shp.ee/ZpN7Tz5

 

[weiess]

Hi, want to check for those under M1 where do you place your ONT? My fibre termination point is in the db box so the technician placed the ONT there. It's a Huawei HN8250Ts model, however it feels very hot to the touch. I fear it might be overheating inside. In comparison my Asus BT10 also in the db box feels relatively cool.

Is there anything I can do? Can't really keep the db box open either since it will block my main door from opening.

did not get any fan or gadget to cool it.
i just let it sits on the tv console like the old ONT.. yes is hot when i touch it.
been running 24/7 for almost 3months. so far so good.

 

[marxace]

Sorry, i think this has been asked previously but i couldnt find it.
If TP connect to ONT only and then ONT connect to patch panel, then to router. Is it we cannot use the lan ports in the other rooms?
If TP connect to ONT and ONT connect to router directly, we can then use the lan ports in other rooms.
This was what i read somewhere, is it correct?
Thanks.

 

[xiaofan]

Sorry, i think this has been asked previously but i couldnt find it.
If TP connect to ONT only and then ONT connect to patch panel, then to router. Is it we cannot use the lan ports in the other rooms?
If TP connect to ONT and ONT connect to router directly, we can then use the lan ports in other rooms.
This was what i read somewhere, is it correct?
Thanks.

Yes. Only one port of the ONT is functional (exception is for legacy M1 2Gbps plan which is a dual 1Gbps plan and the ONT will have two active ports). For the 3Gbps/6Gbps/10Gbps plans, single 10G LAN port of the ONT is functional.

1) Option 1, other room LAN ports become useless.
ONT 10G LAN port -- Patch Panel -- Living Room LAN port (or other room) -- Main Router

2) Option 2, room LAN ports become functional.
ONT 10G LAN port -- Main Router -- Patch Panel -- Room LAN ports