Mastercard tap in TransitLink

chiokcc

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https://www.posb.com.sg/personal/promotion/mastercard-contactless
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deodorant

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Any of you ABT users suddenly today can't tap in MRT?
 

deodorant

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I get that sometimes on the Downtown line.
Hmmmm mine is any line also cannot.

J61nvqI.jpg


Later call up Transitlink and see what's the possible problem
 

wheelloader

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mine also suddenly few days back cannot be used anymore. don't know what happened
 

deodorant

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mine also suddenly few days back cannot be used anymore. don't know what happened
Well, the MRT staff can't help me.
I called up Transitlink ABT ppl and reported the problem, they said they would look into it but until now no news.
So I also don't know what happened. Bopian, switched back to nets flashpay cepas card in the meantime
 

theking_smen

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mine SCB unlimited cashback card stopped working since Dec... contacted SCB they say their side were okay... too lazy to contact transitlink... thus revert back to ezlink cards...
 

Knightoftheblackrose

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Have you checked your ABT online account ?

After a period of inactivity, as a security precaution, your cards will be auto disabled.

You have to login again and re enable your credit card .

mine SCB unlimited cashback card stopped working since Dec... contacted SCB they say their side were okay... too lazy to contact transitlink... thus revert back to ezlink cards...
 

theking_smen

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Have you checked your ABT online account ?

After a period of inactivity, as a security precaution, your cards will be auto disabled.

You have to login again and re enable your credit card .

my card is still listed there... but how do I know that I need to re enable my card?
 

revogsx

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my POSB card did not work today after 10 months of ABT use,

tried in retail shop for simple paypass tap also failed, got error "use another card". POSB will send a replacement card
 

wheelloader

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Well, the MRT staff can't help me.
I called up Transitlink ABT ppl and reported the problem, they said they would look into it but until now no news.
So I also don't know what happened. Bopian, switched back to nets flashpay cepas card in the meantime

Thanks. can give update if they do reply you?

lucky I always carry spare ezlink card. if not board bus liao then find out cannot work and no spare card look like a fool knn
 

deodorant

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Thanks. can give update if they do reply you?

lucky I always carry spare ezlink card. if not board bus liao then find out cannot work and no spare card look like a fool knn
They called me today and said nothing they can do on their end. And that I have to call my bank and ask why the bank is rejecting ABT pre-authorizations with error code 5. I don't know if I want to bother lol.

[edit] Anyway I asked Citibank, and here's what the reply is:

"Good day to you

We wish to inform you that there was a technical error has occurred in
receipt of the transaction information for the purchase being made.
The merchant will need to reprocess the transaction

Thank you for your patience and understanding"


In short, nobody in the entire chain of things knows what on earth is going on and/or how to fix it.
 
Last edited:

SBC

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What is the best credit card when doing manual top up at GTM machine? Thanks
 

johanyu

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They called me today and said nothing they can do on their end. And that I have to call my bank and ask why the bank is rejecting ABT pre-authorizations with error code 5. I don't know if I want to bother lol.

[edit] Anyway I asked Citibank, and here's what the reply is:

"Good day to you

We wish to inform you that there was a technical error has occurred in
receipt of the transaction information for the purchase being made.
The merchant will need to reprocess the transaction

Thank you for your patience and understanding"


In short, nobody in the entire chain of things knows what on earth is going on and/or how to fix it.

sound like ABT is a proof of failure, visa must be laugh
 

Knightoftheblackrose

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I have always managed to use my CIMB MasterCard without any problems.
This was across MRT and bus platforms.

Other cards I tested successfully ( however 1x only ) during the trial were my POSB Everyday MC and STAND CHART UNLIMITED MC.

The only “ problem “ I had was that ABT sent me a notification that one of my MC would be deactivated due to inactivity.
I had to manually add it again.

sound like ABT is a proof of failure, visa must be laugh
 

wheelloader

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They called me today and said nothing they can do on their end. And that I have to call my bank and ask why the bank is rejecting ABT pre-authorizations with error code 5. I don't know if I want to bother lol.

[edit] Anyway I asked Citibank, and here's what the reply is:

"Good day to you

We wish to inform you that there was a technical error has occurred in
receipt of the transaction information for the purchase being made.
The merchant will need to reprocess the transaction

Thank you for your patience and understanding"


In short, nobody in the entire chain of things knows what on earth is going on and/or how to fix it.

Thanks for your update. a bunch of people that don't know what's going on. just keep pushing here and there. oh well back to using ezlink
 

chiokcc

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I have been using Maybank CC for ABT since November. No prob so far
 
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