Anyone know if using Starhub is there actually any setting to be done on the router?
Mine the WAN port keeps disconnecting.
Starhub is not as complicated/restrictive as Singtel. If hard resetting the router still doesn't work, there is a good chance your router has a problem. This router has a notorious history of problems.
Do what you can do first. ONT and Starhub are beyond your control. Swap in another router or pass the router to your friend to verify on his/her ONT.

Gesh like that I rather change router.![]()
Dont act recklessly. You are already short of $$$ from the other thread. Changing router will cost you money.
Don't you have a friend or old router to verify? This verification doesn't cost any money.
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Firmware = 3.0.0.4.380.4180 on AC5300.
Does anybody have any issues getting this to work with Singtel fibre?
On the previous firmware, I had no issues getting an IP after choosing one of the Singtel profiles.
Now all it tells me is the ISP DHCP isn't working properly. (I've gone through all the reboot / turn off possibilities).
My Asus Router been giving me so much problem for past months.
Got it replaced and hopefully it will solves this issues:
- Wifi keep dropping.
- Wireless will stop having internet activity
- Resolve Host Error keep prompting on both Lan and Wireless.
Old Router: H/W Version A1 (MFG Year 2014)
New Router: H/W Version A2 (MFG Year 2016)
After using mine for more than 2 years, I'm also having similar problems like yours. It will lost connection once every few days and it took a long time to get the connection back. I tried reset to default every time also to no avail.
I did some troubleshooting. When I connected my PC direct to ONT, no problem. When I connect my PC -> N66U -> ONT, no problem.
Problem only starts when I connect PC -> AC87U -> ONT. So confirmed AC87U problem.
When to the service centre 3 days ago. They said intermittent problems quite difficult to troubleshoot so gave me a new set also H/W Version A2 (MFG Year 2016).
Bro,
Guess we're unfortunate to get this issues.
Hopefully this new set will totally eliminate our problems.
Not yet fix it and most probably over this weekend.
How about you?
So far after getting the new set, no problem. Touch wood.
Hi guys,
need help with my network.
im using the Asus RT-AC87 running the latest Merlin firmware 380.64_2.
using a D-Link DWA-192 adapter on my desktop im now facing this network problem whereby after every fixed period, there will be a split second network cut as shown in the speedtest image below.
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i have tried all means (i was originally using the original Asus firmware but decided to try the Merlin firmware to see if there is any diff), flashing to latest firmwares, resetting the router and etc. but issue persist.
maybe anyone can help ?