[MERGED] Third virtual mobile telco: Zero1

[nothopingtogether]

the only way to terminate a line is to send in an email?

 

[otacon]

the only way to terminate a line is to send in an email?

that was what i did, not sure if there is any other ways

 

[ngbc]

Anyone port in to zero1 start plan recently (July to Sep) ?
May I know what is the total cost excluding subscription fee $7.06 ?
Do zero1 charge sim card fee @$5.45 (as in T&C) and delivery fee $11.99 ?

 

[MichealScott]

the only way to terminate a line is to send in an email?

ya is damn stupid. wanted to terminate but cannot find any options. just sent an email

 

[twosix]

ya is damn stupid. wanted to terminate but cannot find any options. just sent an email

Isn’t sending email an option too?

 

[MichealScott]

Isn’t sending email an option too?

i mean on the website. In this era, who sends emails to get things moving anymore? I wouldnt consider it an option. They better dont come back and ask me tons of questions about my account.

 

[gapboy]

the only way to terminate a line is to send in an email?

You may submit your termination request here or email to yes@zero1.sg
https://support.zero1.sg/kb/a56/when-can-i-terminate-the-service-.aspx

 

[lordfa9]

Does the $7 zero1 starter plan have roaming? (Incoming calls and sms)

 

[Arandalo]

Does the $7 zero1 starter plan have roaming? (Incoming calls and sms)

Yes. Pay as you use/roam.

 

[Jurong640]

zero1 website under maintenance. something brewing soon?

 

[lordfa9]

Yes. Pay as you use/roam.

Damn means incoming sms need to pay?

 

[Arandalo]

Damn means incoming sms need to pay?

No it's free. All these information can be found on their website FAQ. https://support.zero1.sg/kb/a215/what-are-the-roaming-voice-and-sms-rates.aspx

 

[lordfa9]

Can someone explain how the billing cycle works?

I ported in on the 23rd of sept and ported in another line on the 30th but no bill till now

 

[Tedicious]

Can someone explain how the billing cycle works?

I ported in on the 23rd of sept and ported in another line on the 30th but no bill till now

https://support.zero1.sg/kb/a77/when-will-i-receive-my-invoice-and-how-will-i-be-charged.aspx

 

[Nuclear Boy]

Anyone on the Starter plan also saw a 50GB add-on activated yesterday (24/10)?

I went and check in app, it is stated $0 (free add-on).

 

[Arandalo]

Anyone on the Starter plan also saw a 50GB add-on activated yesterday (24/10)?

I went and check in app, it is stated $0 (free add-on).

Seems like now Zero1 is giving 50 GB bonus data on top of the base 6GB for the Starter plan, probably to make it more competitive.

Terms & Conditions
Zero1 Starter Plan Promotion Terms & Conditions:

1. Existing users can downgrade to this plan, but an admin fee of $10.90 applies.

2. Published rate is available for new and port-in subscriptions for a limited time only.

3. The promotion rate will be applied at Check Out if applicable. The data network speed for the unlimited local data will managed after 56GB is utilised.

4. Any promotion will be void if the plan is changed or account is suspended, terminated or overdue/delinquent during the subscription period.

5. Plan rates and bundled services are subject to change without prior notice. Other usage and value-added charges apply.

6. No refund will be issued for termination within 1 month of activation and/or port-out.

7. Zero1 reserves the right to reject and/or terminate the subscription without any advance notice if the subscriber’s submitted ID is invalid or the payment deduction is unsuccessful.

8. Zero1 reserves the right to withdraw the promotion or amend the terms and conditions without prior notice. Other registration terms and conditions apply.

9. By subscribing to the promotional plan, you agree to the above terms and conditions.

 

[nusgjf]

Yeah, I got that upgrade too, just after I took the plunge and started porting to ZYM and the SIM is now on the way mailing to me . I might have a 2nd thought had the upgrade happened a couple days earlier. Oh well.

 

[dexboi]

The website on $7 new Starter plan is now 4G Unlimited*.
https://zero1.sg/plans/zero1-basic

Hate this misleading type of advertising.
Malaysia telcos much worse. Every package also Unlimited.
Even the JB shops keep saying Unlimited; need to probe many times before they let out the rats.

 

[sango65]

Seems like now Zero1 is giving 50 GB bonus data on top of the base 6GB for the Starter plan, probably to make it more competitive.

Terms & Conditions
Zero1 Starter Plan Promotion Terms & Conditions:

1. Existing users can downgrade to this plan, but an admin fee of $10.90 applies.

2. Published rate is available for new and port-in subscriptions for a limited time only.

3. The promotion rate will be applied at Check Out if applicable. The data network speed for the unlimited local data will managed after 56GB is utilised.

4. Any promotion will be void if the plan is changed or account is suspended, terminated or overdue/delinquent during the subscription period.

5. Plan rates and bundled services are subject to change without prior notice. Other usage and value-added charges apply.

6. No refund will be issued for termination within 1 month of activation and/or port-out.

7. Zero1 reserves the right to reject and/or terminate the subscription without any advance notice if the subscriber’s submitted ID is invalid or the payment deduction is unsuccessful.

8. Zero1 reserves the right to withdraw the promotion or amend the terms and conditions without prior notice. Other registration terms and conditions apply.

9. By subscribing to the promotional plan, you agree to the above terms and conditions.

really hope they can reduce their price to $5.05, then can compete with Simba $5 senior plan - especially for users who dont need huge data per mth

 

[Jurong640]

the basic $7 plan not bad, having 56GB to unlimited.