I might be able to answer your qns since I had a phone call to Microsoft regional customer service center from somewhere in UK. After the service request, someone from the Courier (Might be DHL) will contact you to pick up your surface within 24-72 hours. If nobody contacts you yet, call MS again. Sad that they do not have an actual service center for Sg Surface!!
I also kena that stupid MS narrator. Press volume up and the narrator comes to life and keeps rattling off whats on the screen. Basically, it hijacked my volume up n down rocker button. Crap..... That was thoroughly painful to disable.
There are plenty. You can get the Asus Zenbook or one of their i7 series. Or you can try Vivotab Note 8 which is also very portable and is still full windows 8.
Price is one consideration. More important is whether you think the device fits your needs. A friend shot down SP1 for having a heavy weight despite functionality and compared against an apple ipad, which obviously wouldn't have a fully functional MS Office and compatibility with legacy windows 8 applications. It simplifies to what you are looking for.
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