Microsoft Surface

[savage]

ok ah, not too bad.

it's free

yeah. It's not THAT bad. and I like the sling... my sleeve I am using now has no sling. so have to hand carry it.

I just wished I knew they were sending it to me. Then I wouldn't have bought that sleeve...

 

[sianz]

Yeah it appears their customer service has many layers. The person on the phone cannot really help you directly must go to another system or department to get the actual info.

Yes they have a long way to catch apple but they only started in 2013. Apple has been selling hardware since day 1

 

[sianz]

no le bro i set my updates to manual de....and the first thing i did out of the box was to do windows update



no problem bro.....tbh i feel quite sad needing to return it

hmmm what browser are you using? im using fire fox and all my test is running on battery because thats the way i will probably be using most of the time. i still got a few more days before they come collect will be bringing it to school next few days see how it goes

Could your problem be Firefox? I find Firefox poorly optimised for win8

 

[E_T]

Yeah it appears their customer service has many layers. The person on the phone cannot really help you directly must go to another system or department to get the actual info.

Yes they have a long way to catch apple but they only started in 2013. Apple has been selling hardware since day 1

True. MS had always been a software company until Surface. Keyboard/Mice & other peripherals are thrown away unlike laptops.

That's why MS acquire Nokia is a good thing. In future, they can use those Nokia service centers for Surface RMA. Right now, there's a worldwide shortage so replacements are hard to come by & MS overseas refund procedures are very rigid.

I had issues with their Office 365 Business Premium change of subscription. They can't do anything so I had to do SWIFT international money transfer. Dam layche.

 

[minute_me]

The courier from some company finally came to take my surface pro 3 . Let's hope they don't choot pattern and refund me in full, promptly.

I am thinking of buying another one but after experiencing such service support, i am really thinking if I should .

Should have return my type cover too.......now have to see who wants to buy it.....may let go at 40% discount.

 

[hotyrole]

wah,

why so good give 40%.

 

[Livewings]

The courier from some company finally came to take my surface pro 3 . Let's hope they don't choot pattern and refund me in full, promptly.

I am thinking of buying another one but after experiencing such service support, i am really thinking if I should .

Should have return my type cover too.......now have to see who wants to buy it.....may let go at 40% discount.

No they wouldn't.
It's been two weeks, they haven't give me my $100 refund.
They keep saying we'll be in touch in 24 hours, my ass.

 

[sianz]

The courier from some company finally came to take my surface pro 3 . Let's hope they don't choot pattern and refund me in full, promptly.

I am thinking of buying another one but after experiencing such service support, i am really thinking if I should .

Should have return my type cover too.......now have to see who wants to buy it.....may let go at 40% discount.

You probably have to wait a week or 10 days..

 

[minute_me]

No they wouldn't.
It's been two weeks, they haven't give me my $100 refund.
They keep saying we'll be in touch in 24 hours, my ass.

I return surface pro that cost 2000+ .....not a small sum man....if they dont' return, think need to go small claims lodge a report. hopefully can get the refund before i pay my CC bill at the end of the month.

the customer serivce really like robot like that....can't do shxt when you ask them questions about your case.....they say they cannot see anything on the computer screen because they are encrypted and all the BS....

and their standard script is wait for 24 to 72 hours while they escalate the matter to higher level. and that bloody customer service can say that they have met my expectation of 24 to 72 hours......bloody hell i heard that 3 times..... 3x 72 hours of waiting and they keep saying wait for 24 to 72 hours each time 72 hours has passed.

 

[minute_me]

wah,

why so good give 40%.

you want ? .....too much discount maybe 30% lor.....

 

[kimurastanley]

cant find the power option to select max processor speed anymore. Not sure is it because of the latest firmware update

 

[knightshaz]

any digital artists here regularly using SP3?

 

[Tucksoon]

Any improvement of heat management after the recent update?

 

[savage]

Any improvement of heat management after the recent update?

I realise that these few days when I use my SP3, it's not getting as hot as it used to be. Usually after using it for a while, I touch the back, it will feel hot, now its just warm...

 

[echoblue]

any digital artists here regularly using SP3?

I want to use this for drawing/painting but don't have the time to fully explore this yet. I did use freshpaint on a SurFaceRT before and it was ok. I expect it be much better on SP3...

 

[Tucksoon]

I realise that these few days when I use my SP3, it's not getting as hot as it used to be. Usually after using it for a while, I touch the back, it will feel hot, now its just warm...

That's good news. I am considering getting one

 

[Ray1976]

I realise that these few days when I use my SP3, it's not getting as hot as it used to be. Usually after using it for a while, I touch the back, it will feel hot, now its just warm...

It really depends on what programs/apps you are running...

 

[miragez]

It really depends on what programs/apps you are running...

What program do you run that it does become hot ?

 

[savage]

It really depends on what programs/apps you are running...

I never really changed my usage. Just web browsing on chrome and_ watch You tube. And maybe some simple games

 

[Ray1976]

I never really changed my usage. Just web browsing on chrome and_ watch You tube. And maybe some simple games

That's good to know...