For me reverse last time IBKR CS English too cheem for me instead.I don't mind the 10+60 days of waiting, but I am unhappy because I mention to them very clearly that I do not need to do anything after I do a cancellation for the withdrawal and they agree to register and settle it for me. The hassle of waiting for funds to come back and put back to fullerton cashplus and waiting for coupon and reapply I feel very tedious just for the $40 is not worth. I rather put the money in chocolate and earn 3.6% much easier.
Also very difficult to understand their English with the strong Chinese accent.