Msi laptop good bo?

[turtle splash]

Nowadays all laptop have USB 3.0 right?

 

[Henry Ng]

Nowadays all laptop have USB 3.0 right?

Yes 2 USB 3.0 ports and 1 USB 2.0 port. I could not discuss GE60-20E or GE40 dragon eyes? Any one please advise. How is the after sale service?

 

[souler87]

Their Warranty is covered by PC dream. I been using MSI ge-40.. so far got shift key problem. It gets quite hot while using it for gaming.

 

[Henry Ng]

Users of MSI GE40 Haswell please share. Thanks.

 

[igit56]

Their Warranty is covered by PC dream. I been using MSI ge-40.. so far got shift key problem. It gets quite hot while using it for gaming.

Isn't warranty from the manufacturer? Is it international warranty and can we pay to upgrade to 3 years warranty?

 

[souler87]

Isn't warranty from the manufacturer? Is it international warranty and can we pay to upgrade to 3 years warranty?

Actually MSI or rather Corbell outsource their repair to PC dreams.

 

[Henry Ng]

Isn't warranty from the manufacturer? Is it international warranty and can we pay to upgrade to 3 years warranty?

1 yr international and 2nd year local. 3rd year must buy warranty kit from Corbell office. Getting after window 8.1 out.

 

[melovelinux]

1 yr international and 2nd year local. 3rd year must buy warranty kit from Corbell office. Getting after window 8.1 out.

lol PC dreams.

 

[melovelinux]

service cui

 

[Henry Ng]

lol PC dreams.

I am also buying notebook from SLS retailer. An officer not PC Dreams.

 

[PC_Dreams]

Isn't warranty from the manufacturer? Is it international warranty and can we pay to upgrade to 3 years warranty?

All MSI warranty is from MSI.

1st year warranty is international. Warranty extension is only applicable for additional 2 years LOCAL warranty only. It is not possible to extend international warranty with MSI.

We took over MSI service centre as the previous MSI service centre gave very poor service. We decided to take over the service centre as we feel that it is a waste that such good products are tied will such poor service (by previous repairer). Currently, we act as transition for MSI to find a another repairer due this time.
PC Dreams is making monthly losses to be MSI service centre. We hope MSI can quickly find another repairer to take over as well.
Just a note.

 

[PC_Dreams]

service cui

With regards to your comment, would you care to elaborate?

Your valuable feedback can help us to improve.

 

[melovelinux]

With regards to your comment, would you care to elaborate?

Your valuable feedback can help us to improve.

aldy pm u long ago liao. just make sure you hire people with a min of A+ cert not someone who is just guessing around about the actusl issue.

 

[Henry Ng]

Their Warranty is covered by PC dream. I been using MSI ge-40.. so far got shift key problem. It gets quite hot while using it for gaming.

Your GE40 is with 8Gb RAM or 12Gb RAM?

 

[Henry Ng]

With regards to your comment, would you care to elaborate?

Your valuable feedback can help us to improve.

Do not know why he keep thinking I am one of u? Believe that the best way to troubleshoot is to send machine to the engineer to look at it.

 

[PC_Dreams]

aldy pm u long ago liao. just make sure you hire people with a min of A+ cert not someone who is just guessing around about the actusl issue.

I see. Would you be able to introduce someone to us with minimum A+ cert? There is no Laptop repair certification in Singapore by the way. All other related certification are not entirely the same to our repairs, which covers all brands of laptops and smartphones.

We seriously have difficulties hiring qualified staff. Around 10% of our interviewees could be hired. Out of those hired, 30% could not even pass their 3 months probation standard set. Raising the standards anymore will mean either we increase the repair cost dramatically or have our service shut down.

Possible to send me the PM again so that we can review again? It is no longer in our PM box already.

Thank you.

 

[Henry Ng]

I see. Would you be able to introduce someone to us with minimum A+ cert? There is no Laptop repair certification in Singapore by the way. All other related certification are not entirely the same to our repairs, which covers all brands of laptops and smartphones.

We seriously have difficulties hiring qualified staff. Around 10% of our interviewees could be hired. Out of those hired, 30% could not even pass their 3 months probation standard set. Raising the standards anymore will mean either we increase the repair cost dramatically or have our service shut down.

Possible to send me the PM again so that we can review again? It is no longer in our PM box already.

Thank you.

Never know it is so tough until you shared.

 

[gigigigi]

own a GT780DXR, HDD failed during 1st year -> promptly replaced by corbell service center (this is before PC Dreams take over the warranty), no complain about the service.
LCD screen got vertical line after 1,5 year (warranty over already) -> contacted PCdreams, they willing to help but price quoted a bit high, so ownself order new screen and install no issue.
Anyway, both screen and HDD i think just suey, part made by other manufacturer, not really MSI fault. What I can say about MSI is that at least the design is quite good. easy to repair. no excessive use of glue or need super special tool to access kind of thing.

 

[Henry Ng]

own a GT780DXR, HDD failed during 1st year -> promptly replaced by corbell service center (this is before PC Dreams take over the warranty), no complain about the service.
LCD screen got vertical line after 1,5 year (warranty over already) -> contacted PCdreams, they willing to help but price quoted a bit high, so ownself order new screen and install no issue.
Anyway, both screen and HDD i think just suey, part made by other manufacturer, not really MSI fault. What I can say about MSI is that at least the design is quite good. easy to repair. no excessive use of glue or need super special tool to access kind of thing.

Quite bad for you.

 

[gigigigi]

Quite bad for you.

haha. ok lah. at least can easily repair. part and parcel of modern electronic stuff.
my last laptop MB fried want to salvage also can not :S