My desktop keep freezes screen, need help

[loserqueen]

i3-9100 CPU @ 3.60GHz
NVIDIA GeForce GTX 1050 Ti
ASRock H310CM-HDV
16GB RAM
120GB SSD
1TB HDD
Windows 10 64Bit Unactivated

 

[jasonwsc]

https://forums.hardwarezone.com.sg/...everything-will-hang-mouse-cant-move.6428123/
So did you do what everyone suggested?

 

[loserqueen]

still hang

 

[loserqueen]

i alr reinstall window and change new SSD, still hang / freeze ...

 

[loserqueen]

so headache, log in least than 5 min, then freeze again ...

 

[TrEaSuRe]

Your cpu how many years old , check your cpu temperature is it over heating, maybe need re apply thermal paste.

 

[loserqueen]

i3-9100 CPU @ 3.60GHz
NVIDIA GeForce GTX 1050 Ti
ASRock H310CM-HDV
16GB RAM
New 250GB SSD (Samsung)
1TB HDD

CPU Temperature - 60.5'C
M/B Temperature - 38.0'C
CPU voltage - 1.024V

temperature normal right ??

 

[Yongkit]

Possible ram issue, maybe try 1 ram stick for each RAM slot?

 

[Haman]

NOt sure if reboot windows in Safe mode can see which driver or component is giving problem?

 

[TrEaSuRe]

CPU idle temp i think should be around 40C to 50C. Correct me if i am wrong.

 

[Yongkit]

for some cases CPU temperature on idle not always around 40c to 50c if the power profile was not setup as "Balance" mode.

 

[loserqueen]

starting my desktop is Klevv 8 GB ram, so i buy one more Klevv ram, top up to 16 GB ram. Freeze / hang still happen, i will try take off the 1 ram to test.

 

[Goodshot]

starting my desktop is Klevv 8 GB ram, so i buy one more Klevv ram, top up to 16 GB ram. Freeze / hang still happen, i will try take off the 1 ram to test.

I also using Klew . Same always kena random crash

 

[Yongkit]

I also using Klew . Same always kena random crash

Not planning to rma the RAM?

 

[86technie]

Try test the RAM one by one, service them if need to.
Next will be power supply which PSU are you using?
PS not sure how you did Windows OS reinstall, hopefully it is not Windows reset
as reinstall and reset are different.

If you have difficulty troubleshooting, suggest bring to a shop at Sim Lim Square
like PC care and solutions let them troubleshoot for you.

 

[loserqueen]

This Temperature is from BIOS one.

CPU Temperature - 60.5'C
M/B Temperature - 38.0'C
CPU voltage - 1.024V

 

[Yongkit]

Maybe you can check your BIOS cpu fan profile and open up the case to observe if it spinning smoothly.

 

[86technie]

This Temperature is from BIOS one.

CPU Temperature - 60.5'C
M/B Temperature - 38.0'C
CPU voltage - 1.024V

Nothing wrong here especially if you are using Intel stock cooler.
I am using Intel i5 9400, temperature even with a Cooler Master Hyper 212X
under load is around 50 - 60 Degree.
Idle wise is around 40 Degree but the hang is not due to temperature.

If PC overheat, it will shutdown to cool itself or lag very badly in games due to thermal throttling.
If you are concern with heat, suggest reapply a new coat of Thermal paste but
Intel stock cooler are not very good.

You can consider getting this cooler around $30. It's push pin design so easy to install.

https://www.coolermaster.com/catalog/coolers/cpu-air-coolers/vortex-211p/

 

[Goodshot]

Not planning to rma the RAM?

Not sure is cause by the ram but i had off my XMP these few days still alright

 

[loserqueen]

Yesterday I remove one ram klevv(made in Taiwan) , currently using one ram KLEVV (made in Korea) at desktop. So far until now , no issue.