MyRepublic fibre - Part 4

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Milo-Dino

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Anyone from MR here?

I was told by my dad that my fibre grade to 1gbps was screwed up. Now I got no Internet at home and I need to do work.
 

ArleFK

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Because people say 1gbs and old plans different method of provision.

Last time was under NC, but now all under MR alr, so by right is the same method

Sorry my patience is already reached after waiting 1+ mth .So sry my limit not as good as those who wait 3++ mths :s8:.\

I believed many existing MR users given them enough time/ chances as it may seem , but they offer little kind of apology nor gesture of kindness for this delay while aggressively seeking new users in pc shows .

I given them enough chances already but who give my bank account/CC chances :D? If they dun want me as a customer so be it but I ain't gonna to beg cause I am a CONSUMER not a BEGGAR!

Going to jump ship liao .

Jump to VQ lor. I have never seen more than 10% of the sign ups complain

sure. but problem with open net is nothing new. been there since day 1 already.
its definitely possible (and IMHO reasonable) to build your business plan and customer offering based on assumption that open net will be having issues. again. and again. and again.
unless open net has proven themselves otherwise.

Which business will build their plans based on failures one.. If they do it your way company sure will fail one. Besides, MR is still new and customer based around 10k+++? 1% complain is alr 100 people. You dont see the 99% praising MR right.

walau... I am on Chat but no one is replying.. MR is anyone working?

Chat is from 10am to 11pm IIRC. If you go in around 10.50pm, most likely no one is going to entertain you cus all preparing to go home alr. Is the same thing as going to shop in a shopping mall, closing time is 9pm but 8.45 every staff preparing to close shop alr.

Thanks for advice. Use their live chat, the support staff asked me to forward email to him instead. I insisted an acknowledgement over email. Received reply from MR, was informed someone will contact me to arrange to collect back the ONT.

Welcome, good that you didn't forget to get a Black and White from them.
 

gidajz

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Anyone using Share EX2 or Perfect dark and managed to get them working? I'm getting port errors.
 

diamond96

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Anyone have issues with Garena server ? Or to be more specific League of legends ?

I unable to get into the game but it is not the server problem as others are able to get in.
I tried re downloading it to install and the speed is like 1 MBps which i suppose is 8 mbps ? i'm on the pure plan 100.
 

gigigigi

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Last time was under NC, but now all under MR alr, so by right is the same method



Jump to VQ lor. I have never seen more than 10% of the sign ups complain



Which business will build their plans based on failures one.. If they do it your way company sure will fail one. Besides, MR is still new and customer based around 10k+++? 1% complain is alr 100 people. You dont see the 99% praising MR right.



Chat is from 10am to 11pm IIRC. If you go in around 10.50pm, most likely no one is going to entertain you cus all preparing to go home alr. Is the same thing as going to shop in a shopping mall, closing time is 9pm but 8.45 every staff preparing to close shop alr.



Welcome, good that you didn't forget to get a Black and White from them.
ok lah. you win.
now i remember since 2 years ago its difficult to give feedback/suggestion to MR. always kena flame by "loyal" supporter. kind of understandable if now become like this.
carry on then.
 

2ulkifli

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Chat is from 10am to 11pm IIRC. If you go in around 10.50pm, most likely no one is going to entertain you cus all preparing to go home alr. Is the same thing as going to shop in a shopping mall, closing time is 9pm but 8.45 every staff preparing to close shop alr.

Don't be defensive lah... of course I know that, it is written clearly the support times.. I got reply already yesterday.

I had to close my chat and reopened again to start the chat, maybe hit a snag on my first chat attempt.

Anyway, I got my answers and got thru setting up Teleport DNS and got NetFlix and Hulu Plus sign up working liow..

Will be happy to sign-up to Teleport.

For MR staff replying to people's post be more customer oriented lah, don't take every criticism personally and don't think people are all stupid either.
 

Beefsteak

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Jump to VQ lor. I have never seen more than 10% of the sign ups complain

Which business will build their plans based on failures one.. If they do it your way company sure will fail one. Besides, MR is still new and customer based around 10k+++? 1% complain is alr 100 people. You dont see the 99% praising MR right.

Precisely. If 1% of MR is 100 people, then for VQ its much much lesser. How can you compare?

How much you are paying for VQ's services compared to MR's.
You want better service quality, then just pay more, simple as that.
 

cyberet

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Technically speaking is the activation of Port 2 is by OpenNet not MR.

oh yes, we can go into the technical bits.
so whats your point? clocking post count?

the crux of my query is, whether MR ensures the connection running on the new OpCo is up before terminating the old one with NC.

anyway thanks for nothing, i've gotten my query answered by contacting MR directly
 
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MR Network Inoperable?

Place POs at 淘宝 is now stuck at a snail's crawling pace! 金币
Why is my connection so slow?
Any other MR user also suffering super slow internet connection?
We need help! Where are the MR staff?
 

leaving_footsteps

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On 12th April, I applied for the Pure 300 24 months - $39.99/mth - OTC $78 - 24 Months Contract.

Until now still haven't heard from MR. Still so much backlog to clear eh?
 

Just Me

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On 12th April, I applied for the Pure 300 24 months - $39.99/mth - OTC $78 - 24 Months Contract.

Until now still haven't heard from MR. Still so much backlog to clear eh?
My friend who's a current subscriber applied for the 1gbps 1 week after it was launched and only got confirmation for the installation this coming Monday.. so what do you think.. hope MR really keeps their word though :(
 

xRenol

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oh yes, we can go into the technical bits.
so whats your point? clocking post count?

the crux of my query is, whether MR ensures the connection running on the new OpCo is up before terminating the old one with NC.

anyway thanks for nothing, i've gotten my query answered by contacting MR directly

My point is that it could be OpenNet that trigger MR that Port 2 is up before removing Port 1 since OpenNet is the one who activate Port 2.

In your previous post, I presumed you are referring the "they" as MR?

hey guys, for those that didn't do fibre take over, meaning MR activate port 2.
Do they wait till port 2 is confirm up and running before they terminate the nucleus connect on port 1?

Thanks
 

Lehnsherr

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On 12th April, I applied for the Pure 300 24 months - $39.99/mth - OTC $78 - 24 Months Contract.

Until now still haven't heard from MR. Still so much backlog to clear eh?

My friend who's a current subscriber applied for the 1gbps 1 week after it was launched and only got confirmation for the installation this coming Monday.. so what do you think.. hope MR really keeps their word though :(

I am waiting as well. Contract ending next week.

Can choose to be proactive but wanna test them out myself see if they will call or not. :s13::s13::s13:
 

micheloving

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I am waiting as well. Contract ending next week.

Can choose to be proactive but wanna test them out myself see if they will call or not. :s13::s13::s13:

Good luck and hope you have good patience .You guys gonna need it .

Though I strongly advise you to post somethg at their fb to embarrass them to take action to call you .They dun come in hwz anymore ,so embarrassing them here doesn't work anymore liao .
 

gongkia2000

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I am about to terminate my Maxinfinity contract 100mbps, and have their 1gbps plan installed.

Just want to ask for your opinions before it's too late to backup.

MR = better?
 
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