MyRepublic fibre - Part 4

[SimonLam]

Not sure why need to complain if delayed payment. MR is not charging interest and you gain in having the money in your bank earning interest

 

[eriol125]

Just experienced the downtime around 5.20am, cause I was reading articles on Filpboard then down le. network back around 5.4xam. Didn't notice anything difference YET.

 

[shadow84]

Not sure why need to complain if delayed payment. MR is not charging interest and you gain in having the money in your bank earning interest

I dun wan waste time calling CSO up if they charge me for not paying up, etc.... rather they bill me accordingly and i pay accordingly. Case closed.

POSB give me 0.5% interest..... They can keep it bah.

 

[Eunhoon]

Till now I have no problem with Myrepublic, have an appointment for Finer upgrade to gamer plan, nucleus have collected their modem so I'm out of WiFi.

Called Myrepublic twice but got automated message for 30mins twice.

Just want to know if the engineer remembers to come (reading online about the engineer couldn't make it with no follow up).

Tried online chat no response yet.

Is there anyway I can contact them apart from calling and online message service?

Need connection as I need to settle smth online with my com.

 

[JeNoVa-IcHiGo]

Till now I have no problem with Myrepublic, have an appointment for Finer upgrade to gamer plan, nucleus have collected their modem so I'm out of WiFi.

Called Myrepublic twice but got automated message for 30mins twice.

Just want to know if the engineer remembers to come (reading online about the engineer couldn't make it with no follow up).

Tried online chat no response yet.

Is there anyway I can contact them apart from calling and online message service?

Need connection as I need to settle smth online with my com.

Look for the guy who always posts their hod's work email. maybe that would work

 

[Eunhoon]

Look for the guy who always posts their hod's work email. maybe that would work

Thanks! Its a pain to use my phone for web/ forums >.<

 

[Eunhoon]

So the guy just came and fix it up, been calling the hotline and no reply asked the guy for the number to contact Myrepublic but told me its the same number (been calling since morning).

Next thing is when i asked for the mouse he told me MR suppose to contact me after the service same goes for the router $100 discount.

So now MR owns me a mouse and n explanation as who is going to deliver that mouse and wh nobody is answering the phone the whole day 9am, 10am, 12pm, 1pm, 2pm & 3.45pm <<< before & after breakfast, before and after lunch time.

Have been a customer since they first started and this is the treatment?

 

[danxiaogui86]

So the guy just came and fix it up, been calling the hotline and no reply asked the guy for the number to contact Myrepublic but told me its the same number (been calling since morning).

Next thing is when i asked for the mouse he told me MR suppose to contact me after the service same goes for the router $100 discount.

So now MR owns me a mouse and n explanation as who is going to deliver that mouse and wh nobody is answering the phone the whole day 9am, 10am, 12pm, 1pm, 2pm & 3.45pm <<< before & after breakfast, before and after lunch time.

Have been a customer since they first started and this is the treatment?

Router discount is automatic deducted from the price in your bill. No physical voucher. Mouse they will courier to u.

 

[Bean-Bag]

Seriously, I had my installation done last friday but until today I'm still unable to utilise the service because apparently they had blocked my LAN port on the ONT. Calling CS but seems like the line is not manned at all.

 

[justfortrading]

What number to call to change installation date?

 

[badsector]

anyone manage to contact MR? been trying for 2 weeks...

 

[_Xiphos_]

got my 1st invoice from MR about a month ago. problem is, i didnt know when they will bill me and i didnt have enough money in my account at that time. i only just received my username and pw for my MR account today. status is unpaid. like that will tio the $10 charge? it's ridiculous as i wasn't informed when will the bill will come

 

[shadow84]

Wanna ask about billing.. I am using GIRO to pay for the bills. Seeing that they have not charged me for Sept 2014, i am ready to receive double bill for Oct 2014. But, will GIRO automatically deduct $120 from my account or will it deduct $60 and i have to pay the remaining $60 manually?

 

[ralfale]

MyRepublic

You claim no traffic blocking but why did you block my show download from YouKu?
I am 100% sure it's your issue because I tried same download with M1 and it works.

 

[jury_pack]

Seems like MR not the way to go now...

 

[misato]

MyRepublic

You claim no traffic blocking but why did you block my show download from YouKu?
I am 100% sure it's your issue because I tried same download with M1 and it works.

I don't think MR is blocking that site in particular. In case you haven't been catching up on this forum thread list of common complains, MR is generally very slow with china hosted sites all day and worst during night time peak hours...

 

[wwh5210]

Is there any other way to contact MR? I have tried live chat, phone and email. None of them works!!

 

[shadow84]

got my 1st invoice from MR about a month ago. problem is, i didnt know when they will bill me and i didnt have enough money in my account at that time. i only just received my username and pw for my MR account today. status is unpaid. like that will tio the $10 charge? it's ridiculous as i wasn't informed when will the bill will come

Ur bill usually will start from the day MR install the modem. So if its 02 Sept, it will start by then, and will end at 01 Oct. Billing will usually come a few days after 02 Sept.

 

[Lehnsherr]

MyRepublic

You claim no traffic blocking but why did you block my show download from YouKu?
I am 100% sure it's your issue because I tried same download with M1 and it works.

You are on the 1Gbps line or the 100Mbps one? I am on 1Gbps and youku works flawlessly. But on the 100Mbps line it might be different story.

Also if you are using Hola, drop that cos its really slow (and somemore no difference between the premium and non premium hola)

I recommend you to use noadplayer. (noadplayer.com) or you can find it on chrome webstore.

 

[ralfale]

I'm on 300mbps line. it's not slow because the download never kick off at all. not even 1 kb. I also noticed it only blocks for Hong Kong drama. China ones works fine. but when I teather using my m1 line, I can start download instantly. both method at same time right after another.

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