MyRepublic fibre - Part 4

[Hat123]

point 1 ) they exist, SPAM their facebook and website chat, ask them to call you

point 2 ) I also have this problem, they are still monitoring on my connection, they have been doing remote access on my network. is their F@RKING problem

point 3 ) yes, that means yr connection has problem.,.. call them...

I have bad connection for 5 months!!!!

as usual, different people have different experience

Did they solve your problem?
After trying to call through umpteen times , their customer "service" office picked up.
Scheduled an appointment to replace my router today.
The guy got here did a test and told my mom that the router is working fine and got a speed test of 900mbps and changed the cables and left.
When I got home first thing I did was to test the internet.
Guess what? No internet Connection on wireless.
I have 2 laptop and 1 MacBook at home. None of them work for a wireless connection.
I'm typing this on 3G again lol.
Way to go myrepublic

 

[xRenol]

Did they solve your problem?
After trying to call through umpteen times , their customer "service" office picked up.
Scheduled an appointment to replace my router today.
The guy got here did a test and told my mom that the router is working fine and got a speed test of 900mbps and changed the cables and left.
When I got home first thing I did was to test the internet.
Guess what? No internet Connection on wireless.
I have 2 laptop and 1 MacBook at home. None of them work for a wireless connection.
I'm typing this on 3G again lol.
Way to go myrepublic

1. Did you test with direct connection from ONT?
2. Did you test with wired connection?
3. Did you configure the WiFi settings after replacement of router?

 

[Hat123]

1. Did you test with direct connection from ONT?
2. Did you test with wired connection?
3. Did you configure the WiFi settings after replacement of router?

1. Yes
2. Yes. Wired connection works. Wireless does not.
Tested on my laptop and Mac and iPad. Can't connect at all.
3. The technician resetted the settings to default. Didn't make any changes to the wifi except adding on a wpa2 key

 

[xRenol]

1. Yes
2. Yes. Wired connection works. Wireless does not.
Tested on my laptop and Mac and iPad. Can't connect at all.
3. The technician resetted the settings to default. Didn't make any changes to the wifi except adding on a wpa2 key

Authentication Method: WPA-2 Personal?

Can you try to reset your router settings and try again? Meaning connect via WiFi without any password.

 

[Hat123]

Authentication Method: WPA-2 Personal?

Can you try to reset your router settings and try again? Meaning connect via WiFi without any password.

Dude I've already tried all that.
Are you representing them or something? Their stupid customer support hanged up on me awhile ago.
This is getting ridiculous. I called back again and it says after office hours. Wtf way to go in customer service.

 

[xRenol]

Dude I've already tried all that.
Are you representing them or something? Their stupid customer support hanged up on me awhile ago.
This is getting ridiculous. I called back again and it says after office hours. Wtf way to go in customer service.

I am not representing MR. Just helping out only.

Do you mean even restore to factory default also does not work?

 

[xRenol]

NetLink Trust fails service quality standards, fined S$50,000

 

[dawntime]

Clementi, ONT Link red LED. Reboot of ONT did not help. All cables attached properly. Down since 10:15.

 

[Elolel]

Clementi, ONT Link red LED. Reboot of ONT did not help. All cables attached properly. Down since 10:15.

Same thing happened to me. Clementi as well. Pls help

 

[dawntime]

Same thing happened to me. Clementi as well. Pls help

just keep rebooting... that's what i'm doing

 

[Elolel]

just keep rebooting... that's what i'm doing

Did you manage to connect back on? Try a few times liao

 

[alamakazim]

Full of **** service

 

[dawntime]

Did you manage to connect back on? Try a few times liao

Not as 10:45.

 

[RainbowTrail]

just a side note; MyRepublic issues private class B (172.x.x.x) unroutable IP addresses.

Which means you would not be able to port forward any ports (it'd be as though you're behind a corporate/campus LAN) unless you pay S$50 one-time charge for static IP.

 

[sigurros]

anybody got problem connecting to apple sites and signing into iTunes and app store?

 

[dawntime]

Did you manage to connect back on? Try a few times liao

Called and got through the CS.
They said there's a network maintenance for clementi area for the 300mpbs plan. I'm on the 150 gamer which is not supposed to be affected.

 

[dawntime]

up and running since 4am.

 

[lixiang9779]

Wow piece of ****. Unable to connect
Choa chu kang area.
Any solution to this?
No matter what i do it just wont connect

 

[lifeisaplay]

anyone kind to share their speedtest results on MR 200mbps connection?

 

[xRenol]

Wow piece of ****. Unable to connect
Choa chu kang area.
Any solution to this?
No matter what i do it just wont connect

Is there any red light on your ONT?

Someone from VQ also feedback that they cannot access Internet at Bukit Panjang and Choa Chu Kang. I am not sure if it is due to the Exchange?