MyRepublic fibre - Part 4

[tronian]

anyone got problem surfing taobao when using MR?
sometimes I feel it times out a lot, have to keep refreshing to have It load faster.

 

[imacbie]

anyone got problem surfing taobao when using MR?
sometimes I feel it times out a lot, have to keep refreshing to have It load faster.

their china routes..
...

 

[rustcify]

Hey , I just check that the Norton codes that I previously had disappeared from my account when I changed from 100 > pure 300. Anyway to get them back?

 

[danxiaogui86]

Hey , I just check that the Norton codes that I previously had disappeared from my account when I changed from 100 > pure 300. Anyway to get them back?

nope, 300mbps plan got no free norton

 

[rustcify]

nope, 300mbps plan got no free norton

I meant the old 100 codes , they were still usable

 

[aqf]

Contract over shd i recontract sia

 

[danxiaogui86]

I meant the old 100 codes , they were still usable

if you still have, u can use them, other wise no more cause the 300mbps plan doesnt come with free norton.

 

[alamakazim]

Contract over shd i recontract sia

nope, u shouldnt

https://www.facebook.com/groups/312435915602314/

 

[Hat123]

To anyone thinking of signing up with MyRepublic , please think twice.

• Non Existent Customer Service
• Internet Keeps Dropping for no reason
• 1GB/s Plan? More like 10MB/s

I've been trying to fix my internet for the past 2 weeks.
Totally no response from them @ all.
Customer service helpline = 1 hour on wait and problem not fixed.

Btw I am typing this on a 3G Connection

 

[xRenol]

To anyone thinking of signing up with MyRepublic , please think twice.

• Non Existent Customer Service
• Internet Keeps Dropping for no reason
• 1GB/s Plan? More like 10MB/s

I've been trying to fix my internet for the past 2 weeks.
Totally no response from them @ all.
Customer service helpline = 1 hour on wait and problem not fixed.

Btw I am typing this on a 3G Connection

I agreed on Point 1 - Non Existent Customer Service but not Point 2 and 3 as I did not encounter before.

Are you able to share more regarding Point 2 and 3?

 

[Hat123]

I agreed on Point 1 - Non Existent Customer Service but not Point 2 and 3 as I did not encounter before.

Are you able to share more regarding Point 2 and 3?

Point 2 Internet keeps dropping? Using it for perhaps 30 mins before the connection drops dead.
No use when resetting router , comes back on as and when it likes.
For example now

Point 3 Speedtest.net by Ookla - My Results
This is tested currently , after repeated tries to access the net.
I am on a 1gbps plan btw

 

[Just Me]

Point 2 Internet keeps dropping? Using it for perhaps 30 mins before the connection drops dead.
No use when resetting router , comes back on as and when it likes.
For example now

Point 3 Speedtest.net by Ookla - My Results
This is tested currently , after repeated tries to access the net.
I am on a 1gbps plan btw

Point 2 : internet dropping on wireless or wired? Did you try wireless to check if you are getting better speed than on wired?

Point 3 : Which server did you test?

 

[kl39717]

Point 1 agree.
Point 2 happens from time to time but not always.
Point 3 used to but solved ever since their maintenance.

 

[gidajz]

To anyone thinking of signing up with MyRepublic , please think twice.

• Non Existent Customer Service
• Internet Keeps Dropping for no reason
• 1GB/s Plan? More like 10MB/s

I've been trying to fix my internet for the past 2 weeks.
Totally no response from them @ all.
Customer service helpline = 1 hour on wait and problem not fixed.

Btw I am typing this on a 3G Connection

Actually I have to say that I had no issues with their customer service, every time I called in always can connect, the time I called to cancel also quite fast.
The connection was generally fine and okay, don't recall any major disruptions.

The thing that I couldn't stand about MR was that after I signed up with them, they kept double billing me, THREE TIMES in total. Even after I called their customer service to sort out the mess, and told them to stop it, it kept happening throughout the 2 years contract.

Gave them long enough to sort out their internal processes and still cannot, I knew I had to drop them. Plus after I sign up they came out with a plan similar to mine for a lower price not long after which left a sour taste in my mouth. Way to go to support your early adopters MR.

 

[imacbie]

To anyone thinking of signing up with MyRepublic , please think twice.

• Non Existent Customer Service
• Internet Keeps Dropping for no reason
• 1GB/s Plan? More like 10MB/s

I've been trying to fix my internet for the past 2 weeks.
Totally no response from them @ all.
Customer service helpline = 1 hour on wait and problem not fixed.

Btw I am typing this on a 3G Connection

1. My ONT gave me issue on one Saturday night, I called in, CS assured me technician will come by next working day to service. Monday morning, 10.25am Tech came by to replace equipment for me.

2. I would think this is equipments related. Unless using same TP and same cables u can maintain a connection with a different provider.

3. Depending on source, I have no issue with speed most of the time.

Just sharing my experience.

 

[violator]

A piece of advice : never renew your contract with Myrepublic

 

[riddlely]

Anybody else getting cloudflare warning pages?

 

[lixiang9779]

MY due is due for recontract soon.
Looks like myrepublic is not doing too well now.
my speedtest is slow, 68-75 when im running a 150mbps plan.
not sure issit the powerline or the speed is just slow.

Also the gaming priority is plain bull ****.
play on other servers beside singapore still lag as fug


any good ISP to recommend

 

[alamakazim]

To anyone thinking of signing up with MyRepublic , please think twice.

• Non Existent Customer Service
• Internet Keeps Dropping for no reason
• 1GB/s Plan? More like 10MB/s

I've been trying to fix my internet for the past 2 weeks.
Totally no response from them @ all.
Customer service helpline = 1 hour on wait and problem not fixed.

Btw I am typing this on a 3G Connection

point 1 ) they exist, SPAM their facebook and website chat, ask them to call you

point 2 ) I also have this problem, they are still monitoring on my connection, they have been doing remote access on my network. is their F@RKING problem

point 3 ) yes, that means yr connection has problem.,.. call them...

I have bad connection for 5 months!!!!

as usual, different people have different experience

 

[YouKilledKenny]

MR is down at Jurong East -_-