MyRepublic fibre - Part 4

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diamond96

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no point ranting in this thread...no more MR support here :p

called in and they told me to power off etc. which i did already

but still getting rubbish speed. i have to wait 3-8 sec to load a page now. wtf? fibre connection...
yesterday cso request me to email in the screenshot which i did but no respond from them and i got another email coming in asking me for my respond when they did do anything bout it...
 

xsrike

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nope it wasnt dota 2. But now that you mention it, i noticed it with dota 2 too. Did MR change their route or something?

I feel like they did. I got a slightly better time on twitch. But as a result my ping to Australia servers have doubled. Heck, I get lesser ping to all the servers in US in Dota 2 compared to Australia's
 

zymphurious

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is anyone of MR staff still alive in this forum? Need to know as I really wish to contact someone who is ALIVE.
 

Demikidisme

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I feel like they did. I got a slightly better time on twitch. But as a result my ping to Australia servers have doubled. Heck, I get lesser ping to all the servers in US in Dota 2 compared to Australia's

yup, same. i get lesser ping to us servers
 

xRenol

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this is wat I got during this timing..
30ii7pk.png

I got 732 down and 325 up currently..just reached home from work :)

For those who are interested.

My Last Result:
Download Speed: 949048 kbps (118631 KB/sec transfer rate)
Upload Speed: 474077 kbps (59259.6 KB/sec transfer rate)
Latency: 2 ms
Jitter: 0 ms
9/15/2014 10:51:03 PM
 

joelchoy

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Subscribed to static IP but still have not gotten any news from MR. Requested on 30 Aug and the date under Completed/Cancelled gets updated every day. Tried calling their customer support but no one answers... online "live chat" does not work...
 

xenocide

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i also had requested for static ip since day 1. (mid aug)
i still have not gotten it as well. everytime call the support hotline they tell me either in process or what has not been commissioned.

yesterday i call in and they say they were busy with all the assignment and might need some time...

edit: i just got onto live chat with Ben
he activated and assigned my static IP.
i even got the email with the static IP while on livechat with him.

Am happy now. no doubt they need to improve on their CS.
 
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SimonLam

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I think I am still waiting for MR to credit in my contract buy back credits. Now 3 weeks since I submit my termination bills. Maybe coming soon
 

keanteac

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Please wait while our agents attend to you. There are currently 10 visitor(s) waiting to be served.
 

intrance

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Anyone from MR wanna solve this problem ? Or at least explain why ?
I can't download an important document now. It just keep spinning and spinning without downloading.

Welcome to my world bro... I have the same problem since the first day in April... lagging and intermittent connection...


this is wat I got during this timing..
30ii7pk.png

I got 732 down and 325 up currently..just reached home from work :)

For those who are interested.

My Last Result:
Download Speed: 949048 kbps (118631 KB/sec transfer rate)
Upload Speed: 474077 kbps (59259.6 KB/sec transfer rate)
Latency: 2 ms
Jitter: 0 ms
9/15/2014 10:51:03 PM

Any lagging or problem in connection?
Is there any special setting to share..?? haha
 

Fundee

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Screen Shot 2014-09-16 at 7.57.35 pm


Last Result:
Download Speed: 3177 kbps (397.1 KB/sec transfer rate)
Upload Speed: 553 kbps (69.1 KB/sec transfer rate)
Latency: 13 ms
Jitter: 6 ms
16 September, 2014 7:48:51 pm GMT+8
 

blitzio

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Been on the 1gbps plan since June and the connection still can't seem to handle high quality streams on Twitch.
 

starch1990

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guys, i terminated MR on the 30th of August. Yet, they deducted $69 for 28 Aug - 27 Sept. Called them on sunday, was promised a call back on monday, yet i didnt receive any calls.

They didnt reply my ticket as well.

What should i do?
 

xRenol

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Anyone encounter MR DNS server not working now?

I tried direct connection from ONT also the same.
 
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