MyRepublic fibre - Part 4

[wee.wesley]

Jurong west
I take speediest with a pinch of salt.
Results can be different btwn browser.
As long as my streaming works, my downloads finish on time..
Why bother with the numbers?

Haha. Your Internet works that's why.

The rest of us having connectivity issues. Can you imagine surfing for example yahoo and you cannot connect to the site.or that you are connected but no images.

Kinda hard to show out here.thatd why we use speedtest and numbers to facilitate.

You go see this http://m.youtube.com/watch?v=Y1wXPvpgQyY

This is what I am experiencing

 

[justfortrading]

We've discovered the root issue causing slow speeds and intermittent disconnections for some of our customers. Our engineers are going to implement a fix this coming Monday in the wee hours of the morning.

Date of Maintenance: 20 October 2014 (Monday)
Time Frame for Maintenance: 1.00am to 6.00am

During this period, you can expect a service disruption of 30 minutes to 1 hour. If your connection appears to still be down after 6.00am, please:

Power off your ONT and router.
Switch on your ONT and wait for it to come online (all lights will be green).
Switch on your router.
Please do not undertake any crucial tasks that require an Internet connection during this period. Here's to faster internet!




Hope after tonight will have high improvements

 

[kl39717]

We've discovered the root issue causing slow speeds and intermittent disconnections for some of our customers. Our engineers are going to implement a fix this coming Monday in the wee hours of the morning.

Date of Maintenance: 20 October 2014 (Monday)
Time Frame for Maintenance: 1.00am to 6.00am

During this period, you can expect a service disruption of 30 minutes to 1 hour. If your connection appears to still be down after 6.00am, please:

Power off your ONT and router.
Switch on your ONT and wait for it to come online (all lights will be green).
Switch on your router.
Please do not undertake any crucial tasks that require an Internet connection during this period. Here's to faster internet!




Hope after tonight will have high improvements

Good news. Cos everynight I'm wondering y my download speed is less than 10mbps while the upload is over 100mbps.

 

[Scherzinger]

i did my recontract 1 mth ago

izzit too late for me to cancel the application?

my current contract has ended btw

waited so long liao still no calls for installation

 

[imacbie]

Haha. Your Internet works that's why.

The rest of us having connectivity issues. Can you imagine surfing for example yahoo and you cannot connect to the site.or that you are connected but no images.

Kinda hard to show out here.thatd why we use speedtest and numbers to facilitate.

You go see this http://m.youtube.com/watch?v=Y1wXPvpgQyY

This is what I am experiencing

The Internet can still be working even when the speed test number is silly low

 

[alamakazim]

i did my recontract 1 mth ago

izzit too late for me to cancel the application?

my current contract has ended btw

waited so long liao still no calls for installation

dont let them install loh

 

[gongkia2000]

insanely horrible speeds now. 12mbps down and about 300mbps up?! geez.

YCK area.

 

[Wockets]

There should be some sort of compensation for the past few weeks of poor performances. Bill rebates or waived off

 

[roborovsky]

Yesterday just upgraded from 100 to 300, then last night from 11pm onwards speed turn bad, ranging 3+ to 10+ Mbps.
Tonight again zhun zhun from 11pm, speed crawls to 1+ Mbps.
What the h*ll are they going to do to solve this big issue? So many complaints regarding the same issue.

 

[roborovsky]

Now become 0.13Mbps!

 

[kashix]

this isp is ***** hopeless, still daydream to become the 4th telco? good luck with that!

 

[kira86]

this isp is ***** hopeless, still daydream to become the 4th telco? good luck with that!

they dont care already lah,
they got all the money here and now run to NZ liao.

 

[gongkia2000]

When MR first started out, they were all about customer service and I signed up because of that.

Now they've got all our contracts secured, they don't seem to give 2 ****s about their customers.

Very disappointing. Is there any legal action we could take? Their services do not work as advertised and user feedback is ignored most of the time. They still have not refunded me my "buyback" scheme money either.

 

[CoolRock]

heng I bo upgrade to the 1Gbps plan.

 

[singaporesnake]

My modem LOS is still blinking red. Call their hotline and all operators are still engaged since 2 days ago! Wth??!!!

 

[wee.wesley]

The Internet can still be working even when the speed test number is silly low

Lol. Duh. But too bad my propblem is cannot surf. Haha. Just nice speedtest also low. So complain about the low first. Once low is solved, then solve surfing.

Wei. You never see the YouTube video right. See leh. See le Then you'll understand the problem I'm exactly experiencing.

 

[jackycar]

how to ? every things on their end. no response from CSO, Email, FB, Forum ... all MR staff left us for dead.

As consumers what can we do ? seriously ... who to contact ? IDA ?

Just terminate and change your payment details. They can't bill u. Write in to IDA for support

 

[Scherzinger]

dont let them install loh

huh can meh?

i alr sent my recontract application lea

 

[tuckloong]

hehe maintenance liao....seems like faster speed le...

let's test it out 10pm tonight

 

[SKinny86]

which plan are you on?


thanks

Just a 300Mbps on VQ
I don't need a 1Gbps which feels like 100Mbps speed..