MyRepublic Mobile discussion thread

[Jurong640]

is the mobile network down at the moment

You using which plan? I'm on the UNO plan, also down. -

 

[Lehnsherr]

You using which plan? I'm on the UNO plan, also down. -

the everything unlimited one.

I went to their site the live chat has a message that its down.

Down since 8.15am liao

 

[Jurong640]

the everything unlimited one.

I went to their site the live chat has a message that its down.

Down since 8.15am liao

oh man, mine too. Your unlimited plan is signed up before 31 March 2020?

 

[Lehnsherr]

oh man, mine too. Your unlimited plan is signed up before 31 March 2020?

Yes lol why?

 

[Jurong640]

Yes lol why?

Because those signed up before 31 march 2020 are on STARHUB network. After 31 March all will be on M1 network.

Not sure if those on M1 network is also down. Seems like you and me both on STARHUB network is down.

 

[Lehnsherr]

Because those signed up before 31 march 2020 are on STARHUB network. After 31 March all will be on M1 network.

Not sure if those on M1 network is also down. Seems like you and me both on STARHUB network is down.

Woah I didn't know that

Hopefully its just the starhub side if not it will take even longer to fix.

Guess I am sleeping during lunch later

 

[Jurong640]

Woah I didn't know that

Hopefully its just the starhub side if not it will take even longer to fix.

Guess I am sleeping during lunch later

My 4G data seems to be back. Check yours if its back
edit: it's gone again

 

[Lehnsherr]

My 4G data seems to be back. Check yours if its back
edit: it's gone again

Nope not on mine.

 

[Jurong640]

MyRepublic - STARHUB network, data on off on off.

 

[Lehnsherr]

MyRepublic - STARHUB network, data on off on off.

Any updates on their social media? my company block so i can't access

 

[Jurong640]

Any updates on their social media? my company block so i can't access

[𝐌𝐨𝐛𝐢𝐥𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐞𝐦𝐞𝐧𝐭]
𝟏𝟎:𝟑𝟎𝐚𝐦: Our network team is currently working to restore connectivity for affected mobile customers. We apologise for the inconvenience caused and will update when we can confirm the issue has been resolved.
𝟖:𝟓𝟒𝐚𝐦: We are aware of a potential network connectivity issue affecting some of our mobile customers. Our network team is currently investigating and we will share an update on the situation when we have more information.

 

[Lehnsherr]

[𝐌𝐨𝐛𝐢𝐥𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐞𝐦𝐞𝐧𝐭]
𝟏𝟎:𝟑𝟎𝐚𝐦: Our network team is currently working to restore connectivity for affected mobile customers. We apologise for the inconvenience caused and will update when we can confirm the issue has been resolved.
𝟖:𝟓𝟒𝐚𝐦: We are aware of a potential network connectivity issue affecting some of our mobile customers. Our network team is currently investigating and we will share an update on the situation when we have more information.

Thanks so its been an hour plus since the latest update.

LLST

 

[Jurong640]

Thanks so its been an hour plus since the latest update.

LLST

ya lor, luckily i have M1 as backup. Previously, when they had issues, they gave everyone 5GB data free. Not sure how your unlimited plan be compensated

 

[007Mi6]

MyRepublic Lite $10 plan boundless speed is 300-400kbps or 0.3-0.4mbps

 

[Lehnsherr]

ya lor, luckily i have M1 as backup. Previously, when they had issues, they gave everyone 5GB data free. Not sure how your unlimited plan be compensated

just give me bill rebate i hope.

 

[Synnexo]

MyRepublic Lite $10 plan boundless speed is 300-400kbps or 0.3-0.4mbps

Pretty decent isn’t it? At least can send WA messages.

 

[Lehnsherr]

ya lor, luckily i have M1 as backup. Previously, when they had issues, they gave everyone 5GB data free. Not sure how your unlimited plan be compensated

Mine just worked

 

[Antarctic]

[𝐌𝐨𝐛𝐢𝐥𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐞𝐦𝐞𝐧𝐭]
𝟏𝟎:𝟑𝟎𝐚𝐦: Our network team is currently working to restore connectivity for affected mobile customers. We apologise for the inconvenience caused and will update when we can confirm the issue has been resolved.
𝟖:𝟓𝟒𝐚𝐦: We are aware of a potential network connectivity issue affecting some of our mobile customers. Our network team is currently investigating and we will share an update on the situation when we have more information.

How come only MR customers affected and SH customers not affected? I thought MR uses SH infrastructure

 

[Jurong640]

How come only MR customers affected and SH customers not affected? I thought MR uses SH infrastructure

Maybe it's technical issues on their end. Now they are running both Starhub and M1 concurrently . For sure, there will be some issues.

 

[Antarctic]

Maybe it's technical issues on their end. Now they are running both Starhub and M1 concurrently . For sure, there will be some issues.

Likely. MR facebook from morning bombarded with network outage complaints. SH facebook also bombarded with rebate complaints.