NETS FlashPay Auto Top Up

royalmix

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Why would "MRT" block their own card? They want to grow their business!

Recently there were so many promotions with rewards to use their card, more than 16% rebate!
 

Trazora

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It's difficult technically to block top-up at GTM, esp as I had linked my ezlink wallet via GPay.
all top ups was blocked ever since ezlink mastercard was launched, unless there is change recently?
 

IcYFl4mEz

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I'm using a NETS Flashpay card for ERP and carpark payments, and I registered for the Auto Top Up service with my credit card. NETS collects a $50 deposit for this service (actual charge to the card, not just a hold) upon registration that is held by NETS and not credited to the Flashpay card.

The reason is given on its website:

"In the event that NETS is unable to charge or collect the top-up amount from the registered credit/ debit card during the Auto Top-up process, NETS will offset the outstanding amount from your deposit."

I canceled the ATU service recently in October and assumed that the deposit will be automatically returned to my credit card. But there was no credit, so I contacted NETS last week via their webform to ask what happened to my deposit. Today I got a reply asking for bank account details for them to return my deposit.

I trawled their website and I can't find any info on how this deposit will be treated when the ATU is canceled. It seems that you have to actively ask for the return, at least in my case. I wonder if anyone else got their deposit returned automatically. Some of us might not even remember paying a deposit (I did only because I noticed NETS charged a deposit when I reregistered for ATU with a different credit card.)
Just realised its charged instead of hold too, so technically u r “paying” $50 in advance for this atu. Might as well top up via app whenever needed. So for now, still need to ask for refund manually after deactivated?
 

reddevil0728

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Just realised its charged instead of hold too, so technically u r “paying” $50 in advance for this atu. Might as well top up via app whenever needed. So for now, still need to ask for refund manually after deactivated?
it's a deposit.

if you don't find it too trouble to top up as and when. nothing is stopping you.
 

vsvs24

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Actually why even bother to topup. This process was launched years ago when credit cards cannot be used directly on bus and mrt.

I prefer to charge direct to credit card and use simplygo app to check that fare is correct and raise claim to dispute if wrong eg missed exit (sometimes even though I am sure I tapped) or system captures wrong busstop

Netsflashpay card don't have as much details.
 

reddevil0728

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Actually why even bother to topup. This process was launched years ago when credit cards cannot be used directly on bus and mrt.

I prefer to charge direct to credit card and use simplygo app to check that fare is correct and raise claim to dispute if wrong eg missed exit (sometimes even though I am sure I tapped) or system captures wrong busstop

Netsflashpay card don't have as much details.
hmmm? for vehicle OBU can meh?
 

vsvs24

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hmmm? for vehicle OBU can meh?
Not a driver but google shows this :
https://simplygo.com.sg/faqs/ez-link-motoring/ez-link-motoring-service-ems/

What is EZ-Link Motoring Service and what are its benefits?
EZ-Link Motoring Service (EMS) is a backend payment service provided by SimplyGo for motorists to make motoring-related payments.

With EMS, you can charge your Electronic Road Pricing (ERP) and car park fees directly to your Mastercard or Visa credit/debit card. You can also conveniently track your transactions via the SimplyGo app. You will never have to worry about having a card with insufficient value in your in-vehicle unit (IU) or On-Board unit (OBU) when passing through ERP and car park gantries. The sign-up process is simple, and there is no service charge or convenience fees.
 

reddevil0728

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Not a driver but google shows this :
https://simplygo.com.sg/faqs/ez-link-motoring/ez-link-motoring-service-ems/

What is EZ-Link Motoring Service and what are its benefits?
EZ-Link Motoring Service (EMS) is a backend payment service provided by SimplyGo for motorists to make motoring-related payments.

With EMS, you can charge your Electronic Road Pricing (ERP) and car park fees directly to your Mastercard or Visa credit/debit card. You can also conveniently track your transactions via the SimplyGo app. You will never have to worry about having a card with insufficient value in your in-vehicle unit (IU) or On-Board unit (OBU) when passing through ERP and car park gantries. The sign-up process is simple, and there is no service charge or convenience fees.
not all carparks support.
 

IcYFl4mEz

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Not a driver but google shows this :
https://simplygo.com.sg/faqs/ez-link-motoring/ez-link-motoring-service-ems/

What is EZ-Link Motoring Service and what are its benefits?
EZ-Link Motoring Service (EMS) is a backend payment service provided by SimplyGo for motorists to make motoring-related payments.

With EMS, you can charge your Electronic Road Pricing (ERP) and car park fees directly to your Mastercard or Visa credit/debit card. You can also conveniently track your transactions via the SimplyGo app. You will never have to worry about having a card with insufficient value in your in-vehicle unit (IU) or On-Board unit (OBU) when passing through ERP and car park gantries. The sign-up process is simple, and there is no service charge or convenience fees.
Is mainly for carpark/ERP use. This motoring services is a bit a hassle if got complementary coupons etc.
last time when i use flash pay atu, it only hold the amount for CC.
 

reddevil0728

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Is mainly for carpark/ERP use. This motoring services is a bit a hassle if got complementary coupons etc.
last time when i use flash pay atu, it only hold the amount for CC.
for those motoring services if got complementary coupon how does it work?
 

IcYFl4mEz

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for those motoring services if got complementary coupon how does it work?
Never tried, not very sure. but read somehow is need to go in app, use the app to scan the tickets etc.
Not really Ideal n taking a risk(for troublesome) if you visit MBS etc often
 

vsvs24

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Never tried, not very sure. but read somehow is need to go in app, use the app to scan the tickets etc.
Not really Ideal n taking a risk(for troublesome) if you visit MBS etc often
Haha. You think they track where people go usung the app ? 🤭
 

HoGnix

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for those motoring services if got complementary coupon how does it work?
My Car still on 1st Gen IU, recently when I went to shop for car service, I got the complementary parking coupon. the problem is, before my hand reaches the gate to insert the coupon, the gate is already auto open and deduct from Auto ERP service. need to reverse the car and insert the coupon to get refund.
 

reddevil0728

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My Car still on 1st Gen IU, recently when I went to shop for car service, I got the complementary parking coupon. the problem is, before my hand reaches the gate to insert the coupon, the gate is already auto open and deduct from Auto ERP service. need to reverse the car and insert the coupon to get refund.
it will auto refund?
 
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