New graphics card problem

[Alesso94]

PC noob here, I ordered a Palit GTX 750 TI from Convergent thru lazada to upgrade my prebuilt Acer Predator G3620.

I disabled secure boot and performed a clean uninstall of the old drivers and popped in the new card. I booted up the PC and was greeted with this glitched out Windows 8 home screen: imgur.com/qFG67CJ

Is there a step that I've missed or is the card faulty or not compatible with the motherboard/outdated bios? Thanks in advance.

 

[wad3v3r]

try installing the nvidia drivers in safe mode ?

emb the picture for you

 

[Alesso94]

try installing the nvidia drivers in safe mode ?

emb the picture for you

Thanks for linking the image. I'll try safe booting and report back.

 

[Koenig168]

The mobo is known to have compatibility issues with GPUs. Some have solved the problem by disabling SecureBoot. Others required a MB replacement.

 

[Allanlee82]

Acer Predator AG3620 no signal
Previous guy that tries to upgrade the GPU

can refer to this 2 link, not sure if it would be of any help.
Also try to change another cable to test.

 

[Koenig168]

Acer Predator AG3620 no signal
Previous guy that tries to upgrade the GPU

can refer to this 2 link, not sure if it would be of any help.
Also try to change another cable to test.

also, http://forums.hardwarezone.com.sg/hardware-clinic-2/upgrading-mobo-acer-predator-g3620-4854621-2.html

edit: thread by another guy who tried to upgrade the G6320 with a 750Ti

 

[hlots123]

looks like vram problem tho, show pic to convergent see if this means rma

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btw do u have any oc software (eg afterburner) on startup? if yes can u uninstall or disable it from startup 1st

 

[Convergent Systems SG]

PC noob here, I ordered a Palit GTX 750 TI from Convergent thru lazada to upgrade my prebuilt Acer Predator G3620.

I disabled secure boot and performed a clean uninstall of the old drivers and popped in the new card. I booted up the PC and was greeted with this glitched out Windows 8 home screen: imgur.com/qFG67CJ

Is there a step that I've missed or is the card faulty or not compatible with the motherboard/outdated bios? Thanks in advance.

Bro,

It might be a bad GPU.
Please bring it down to our Service Centre for through testing.


*** Ian ***