[new] Heya.sg

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Today did the first step

myrepublic port out to heya SIM card.

now I put the heya SIM card in iphone but cannot connect data.

Seperately MyRepublic sim Card phone receive sms saying singtel will carry out porting on 1st Nov.

so when will my heya SIM card activate and can start use data ? should I wait until 1st nov then only SIM card can start to use ?
 

kelvinti

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Today did the first step

myrepublic port out to heya SIM card.

now I put the heya SIM card in iphone but cannot connect data.

Seperately MyRepublic sim Card phone receive sms saying singtel will carry out porting on 1st Nov.

so when will my heya SIM card activate and can start use data ? should I wait until 1st nov then only SIM card can start to use ?
Not sure why MR says 1st Nov.

As a reference for my cases.

ZYM to Simba = overnight on the day I purchased the SIMBA card.

Simba to Heya = overnight on the day I purchased the Heya card.

All my other portings between other providers were all happening overnight on the very day.
 
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Not sure why MR says 1st Nov.

As a reference for my cases.

ZYM to Simba = overnight on the day I purchased the SIMBA card.

Simba to Heya = overnight on the day I purchased the Heya card.

All my other portings between other providers were all happening overnight on the very day.
So I must put the SIM card on one of spare phone so it will activate as the porting happens ?

or I just try the SIM card tomorrow or day after
 

kelvinti

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So I must put the SIM card on one of spare phone so it will activate as the porting happens ?

or I just try the SIM card tomorrow or day after

Just slot in your Heya card on the other spare phone and wait to see if your Heya line gets activated later at around 2-230am.

I suggest you reboot your spare phone when you start seeing the data bars in the Heya.

Sometimes, one needs to reboot the phone in order to "waken up" a new line.

I did that when porting from SIMBA to Heya to get the Heya conedtion after rebooting the phone else I would had keep waiting for nothing and wasted my time.

Just off and on the Aeroplane mode may not work at times. So, just reboot.
 
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Not sure why MR says 1st Nov.

As a reference for my cases.

ZYM to Simba = overnight on the day I purchased the SIMBA card.

Simba to Heya = overnight on the day I purchased the Heya card.

All my other portings between other providers were all happening overnight on the very day.


what are the limitations of heya ?

i am a frequent traveller to Taiwan,Dubai and Europe. how to get OTP sms when using credit cards there. I never had issues with StarHub SIM card . Or I guess there are provisions on all ibanking and credit cards to receive otp through emails instead of sms.

I am now considering to migrate to heya After doing it for my family members.
 

kelvinti

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what are the limitations of heya ?

i am a frequent traveller to Taiwan,Dubai and Europe. how to get OTP sms when using credit cards there. I never had issues with StarHub SIM card . Or I guess there are provisions on all ibanking and credit cards to receive otp through emails instead of sms.

I am now considering to migrate to heya After doing it for my family members.

I can't comment on this one as I'm not too sure!

However, if it is true that the roaming data is for the 3 countries only. Then, it's only logical that OTP from Singapore can be received in these 3 countries only! Not Taiwan, Dubai and Europe or anywhere else on earth except the that 3 countries!

Anyone please correct me if I'm wrong about the above-mentioned.
 
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JAYSCS

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I can't comment on this one as I'm not too sure!

However, if it is true that the roaming data is for the 3 countries only. Then, it's only logical that OTP from Singapore can be received in these 3 countries only! Not Taiwan, Dubai and Europe or anywhere else on earth except the that 3 countries!

Anyone please correct me if I'm wrong about the above-mentioned.
Prior to free roaming data offered by Heya, OTP is already receivable if one is overseas, just that no roaming call and outgoing sms available. So I think incoming SMS in overseas could be a goodwill free service as long as your SIM can detect network but need to try out oneself.
 

apengrg

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Problem I hv with Heya is need to go retailers to top up.
But I just received a sms that now I can top up with credit/debit cards.
I updated my Heya apps but still the same old.
Anyone?
 

keenklee

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Problem I hv with Heya is need to go retailers to top up.
But I just received a sms that now I can top up with credit/debit cards.
I updated my Heya apps but still the same old.
Anyone?
IMHO.
In the app, TOP-UP / GET / PAY .... u can choose enets or credit card.
 

JAYSCS

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Problem I hv with Heya is need to go retailers to top up.
But I just received a sms that now I can top up with credit/debit cards.
I updated my Heya apps but still the same old.
Anyone?
You may top up via Shopee too, Heya website has links to the official Shopee seller.
 

kelvinti

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Prior to free roaming data offered by Heya, OTP is already receivable if one is overseas, just that no roaming call and outgoing sms available. So I think incoming SMS in overseas could be a goodwill free service as long as your SIM can detect network but need to try out oneself.
You can take a cheap Scoot flight to HCM City and back this afternoon to try and confirm for us. 😊
 
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BTW, your Heya line activated last night?
SIM card not working.

under mobile service >singtel
apn> eideas. But SIM card no data


Welcome to the heya family! Your mobile number has been successfully ported over. Start using your new heya SIM from 1 Nov 2023. For details, visit heya.sg

received above text at about 7am
 

kelvinti

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SIM card not working.

under mobile service >singtel
apn> eideas. But SIM card no data


Welcome to the heya family! Your mobile number has been successfully ported over. Start using your new heya SIM from 1 Nov 2023. For details, visit heya.sg

received above text at about 7am
APN is hicard. Not e-ideas.

Then reboot your phone see how it goes.
 

kelvinti

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mobile data

apn hicard
username e-ideas
pw xxxxx

mms

apn e-ideas



change mobile data apn to hi card and restart but no diff. When ’reset apn settings’ auto change back to e-ideas

iphone xr

I see. Yours is an iPong... E-ideas is correct. I thought that you are using an Andoird.

In that case. It is really going be tonight after midnight!
 
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