[new] Heya.sg

[Japaneko]

Hmm means I cannot receive otp etc.

Yeah, heya has 0 roaming capabilities. No SMS no calls, so OTP is always an issue if you need them. One of the tradeoffs for the cheap dollar to GB value I guess.

 

[barnabaskoh]

Yeah, heya has 0 roaming capabilities. No SMS no calls, so OTP is always an issue if you need them. One of the tradeoffs for the cheap dollar to GB value I guess.

I remember it has sms..

 

[keenklee]

I remember it has sms..

IMHO.
Heya have overseas SMS ??? If have is good....

 

[ToonBlue]

Anyone know if the speed of heya is better than Simba?

 

[keenklee]

Anyone know if the speed of heya is better than Simba?

IMHO.
Maximum speed for Heya is about 121/23 Mbps ( Down/Up ).
IIRC, connectivity wise, some feedback that at locations with a lot of foot traffic e.g. MRT or big events, TPG could be better.
For myself, the last I tested at my home location, TPG is less than 5 Mbps ( Down/Up ) usually most of time is not usable where Heya I have full speed.
I also know of another location that TPG was 0.41/1.85 Mbps thus totally unusable vs Heya 89.4 / 20.9 Mbps.

 

[ToonBlue]

IMHO.
Maximum speed for Heya is about 121/23 Mbps ( Down/Up ).
IIRC, connectivity wise, some feedback that at locations with a lot of foot traffic e.g. MRT or big events, TPG could be better.
For myself, the last I tested at my home location, TPG is less than 5 Mbps ( Down/Up ) usually most of time is not usable where Heya I have full speed.
I also know of another location that TPG was 0.41/1.85 Mbps thus totally unusable vs Heya 89.4 / 20.9 Mbps.

I see. Thanks. I am thinking of switching to heya to try because my simba even at home. The signal bar is always either 3 or 4 out of 5.

 

[ToonBlue]

Can I also check for the heya sign up? I just need to bring my IC to the physical store to sign up right? No fee or anything right (The website doesn't seem to say anything else) ?

 

[Apex]

Can I also check for the heya sign up? I just need to bring my IC to the physical store to sign up right? No fee or anything right (The website doesn't seem to say anything else) ?

Yes IC is always required for new line applications.

 

[keenklee]

I see. Thanks. I am thinking of switching to heya to try because my simba even at home. The signal bar is always either 3 or 4 out of 5.

IMHO.
Signal bar is least of the concern for me. Just too many users around my home area making it unusable.

 

[keenklee]

IMHO.
I am going to get another Heya.SG, likely today.

 

[ToonBlue]

IMHO.
Signal bar is least of the concern for me. Just too many users around my home area making it unusable.

My Simba speed at home is only at 12/5download and upload mbs

 

[ToonBlue]

IMHO.
I am going to get another Heya.SG, likely today.

I am changing in about 3weeks time as I just renew my simba

 

[Apex]

I am changing in about 3weeks time as I just renew my simba

I was pleasantly surprised by the speed of Simba. Previously, I only received 3 Mbps download speed and 5 Mbps upload speed in my area, but the support informed me that this was normal for the area. However, I disagreed and decided to switch to another provider as I felt that the service wasn't targeting customers like me.

 

[keenklee]

I am changing in about 3weeks time as I just renew my simba

IMHO.
I just signed up 2 more Heya.SG.

My Simba speed at home is only at 12/5download and upload mbs

IMHO.
12/5 is good already.

 

[sango65]

Heya now has app to track usage

But everytime need to get sms otp before viewing the details

 

[keenklee]

Heya now has app to track usage

But everytime need to get sms otp before viewing the details

IMHO.
Finally moving along.

 

[24thchromosome]

IMHO.
I just signed up 2 more Heya.SG.


IMHO.
12/5 is good already.

hi, which retailer did you sign up with? I contacted a few in the west side listed in this pdf (https://www.singtel.com/content/dam/heya/pdf/where-to-get-heya.pdf) but almost all charged $10 extra for sim card while others charged $5 above and beyond the plan. Is this normal?

 

[sango65]

I recently helped my wife to port in from m1 Maxx to Heya (her mobile no is under my name / IC)

Went to Mobile Conceptz (near Bukit Batok MRT station) but they dont accept port in, only new signups.

Then I went to Lee Hwa Mobile and managed to port in. Btw, just flat $10, no extra costs for sim card, etc.

After the port in, there is 100GB data, and after a few days, Heya add extra 50GB, so total 150GB data. Not sure the extra 50GB is it for 1st to 3rd mth.

 

[keenklee]

hi, which retailer did you sign up with? I contacted a few in the west side listed in this pdf (https://www.singtel.com/content/dam/heya/pdf/where-to-get-heya.pdf) but almost all charged $10 extra for sim card while others charged $5 above and beyond the plan. Is this normal?

IMHO.
AFAIK, it is not normal. Perhaps you can feedback to Heya on their FB and ask them which shop doesn't do that ? I went to one shop in Geylang and Hougang, both also charge me the $10 flat.

 

[fifi1111]

Thinking of switching to Heya.. is the 100gb , 10 dollars valid for every month upon renewal or just one off? Cant find any infor on this..

Anyone can advise ?