SINGAPORE — Homegrown IT and electronics retailer Newstead Technologies is winding up its business after 19 years, and its troubles could leave Funan DigitalLife Mall without an anchor tenant when it reopens next year.
The company, which operates under the Newstead, DigitalStyle and Nubox brands, has been put under liquidation, according to a notice put up on the Accounting and Corporate Regulatory Authority (Acra) website last week.
The retailer's Facebook page said it manages over 15 retail outlets islandwide.
TODAY's attempts to reach out to Newstead's senior management over the weekend went unanswered, while the staff at the company's headquarters at City Square Mall were tight-lipped and refused comment when approached on Monday (Oct 8).
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It is unclear how the company came to this position, but TODAY has also reached out to its provisional liquidator from Acres Advisory, and CapitaLand — which owns Funan mall — for comments.
The Straits Times reported last year that Newstead was slated to be Funan's largest IT anchor, with multiple concept stores spread across 15,000 sq ft, when the mall reopens in the second quarter of 2019.
The old mall, which closed in July 2016, has been undergoing a S$560 million renovation to turn it into a "creative hub".
STORES IN SIM LIM SQUARE SHUTTERED SINCE LAST WEDNESDAY
Founded in 1999, Newstead started off with shops at Sim Lim Square and the old Funan DigitalLife Mall, before expanding to Marina Square, Nex, Suntec City and Jurong Point.
It became a household name for IT and electronics, and scooped up several small- and medium-sized enterprise awards. At the height of its business, it had over 40 outlets.
Apart from the Newstead brand, the company is also behind Apple reseller Nubox, lifestyle retail concept store DigitalStyle, and computer repair service @notebook.com.
Based on the company's Facebook page, it runs four Newstead shops, one DigitalStyle store, and 10 Nubox outlets. It is unclear how many @notebook repair shops the firm has.
When TODAY visited the Newstead and @notebook shops in Sim Lim Square on Sunday, only one of the several outlets there was open.
TODAY spoke to an employee who wanted to be known only as Mr Lim working in the remaining outlet on Level Two.
The 25-year-old said the company's manager "delivered news that the company was in trouble" last Friday.
"He told us that the other stores in Sim Lim will be closed for good. For us, we have to be prepared, and we're living one day at a time," said Mr Lim, who has been working for Newstead the last five years.
However, he added that he did not probe further about the company's troubles, and was only told that the company's accounts were being looked into.
All the other outlets — operating under several brand names — in Sim Lim Square have been shuttered since Wednesday, according to staff working at neighbouring stores.
An employee from Atrix, a laptop store located opposite the Newstead outlets on Level Four, said: "On Tuesday night, the employees (who worked on the fourth floor) were gathered and told that their stores would be closed the next day. They were let go then."
There were "about 10 to 20" staff affected by the shuttered outlets in Sim Lim Square, added the Atrix employee who declined to be named.
The Newstead store at Suntec City was similarly closed on Sunday, while a notice posted at the shopfront of the outlet at Marina Square stated "cessation of business".
STILL BUSINESS AS USUAL AT NEX, JURONG POINT
The Newstead outlets at Nex mall in Serangoon and Jurong Point, however, remain in operation as of Monday, when TODAY visited.
Mr Kenny Ong, a supervisor at the Newstead outlet at Nex, said that they were told their shop — staffed by nine employees — would be "safe".
"I'm just thankful we have our jobs, I didn't ask further," he said, adding that a manager had visited the store last Friday.
"We were told we'll continue operations as per normal. We're not worried," he added.
Over at Jurong Point, the DigitalStyle store was displaying "clearance sales" signs, with discounts of up to 50 per cent offered for selected items.
When TODAY approached employees, they said they were "just trying to purge extra stock" and maintained that it was "business as usual".
One female employee, who declined to be named, said that the Jurong Point outlet employs "more than 10 staff".
NUBOX 'UNAFFECTED': STAFF
The Nubox outlets appear to be unaffected for now.
When TODAY approached employees at Nubox at City Square Mall, they declined comment.
Over at the Nubox branch in Jurong Point, one employee who identified himself as an "intern" said: "When I met with the managers last month to settle my internship, there was no sign that the company was in trouble."
Consumers interviewed said they were not surprised at the company's woes, given the competition from online IT retailers.
Mr Bernard Lip, a 28-year-old sales executive who bought a harddisk from a Newstead outlet some three years ago, said: "It's cheaper to buy online nowadays, so I wouldn't be surprised if these stores cannot survive."
Mr Eric Chen, a 30-year-old commercial photographer, said he has not bought any IT or tech gadgets from a physical store in the last five years. "There is also a lot more discounts and promotions if you buy online," he said.