Qisahn "ships" out all preorder item on the day of purchase itself. Including the "Shopee Guarantee Extended" period, your Shopee preorder status will automatically change to "Order Received" by day 10 even if u dont click "Order Received". I dont see the point of having a 10 days Shopee protection if your preorder item will only be out after 10 days.
The 10 days quoted is just an eg. Cant remember the exact period..might be 14 days or so. The point is even if u dont click "Order Received", the status will still change to "Order Received" after a certain period. Your preorder game might not be released by then.
To quote Shopee when I have a problem with one of the seller on their platform,
"As for your future purchases, if you have yet to receive your items and the Shopee guarantee is ending soon, kindly do not hesitate to request for a refund through the app.
This is to ensure you secure your payment within Shopee as we do not wish the payment release to the seller and you as a buyer without receiving the item as it will be unfair to you."
So far I have no issues with all my pre-order with Qisahn as I probably pre-order 1-2 weeks prior to release as that will be the best time to pre-order with all the discounts...So far I have not had my pre-order with Qisahn automatically marked as "Order Received" or I have to resort to using the Shopee Guarantee for my pre-order with Qisahn...
So I don't see why anyone should be so kancheong spider to quickly release the payment to them when they requested when you have not received the items...Since it is already marked as "Shipped" it will automatically be marked to "Order Received" in 10 business days if I remember correctly and even then, you can extend the Shopee Guarantee as Shopee will keep asking you to mark the items as Order Received or file a dispute before a certain date...