PierceLee
Master Member
- Joined
- Dec 8, 2005
- Messages
- 4,429
- Reaction score
- 26
So when Qisahn, the seller, marks it as "Shipped", is the item actually shipped or are they prematurely setting the status just so that they can get the payment earlier (either by pressuring the customer to click "order received" or by Shopee automatically changing to "order received" after certain period of time)? Sounds even more unethical to be setting as "shipped", especially when the game is not expected to be released in some time.No one is disputing on whether Qisahn will fulfill all their orders...I think 90% of my pre-orders are exclusively made through Qisahn and I have zero problem in any of my pre-order experience with them...The only issue is them messaging you that Shopee will cancel the pre-order after a certain period of time if you did not click on the "Order Received"...Shopee will automatically marked the item as "Order Received" after a certain period after the seller has marked the item as "Shipped"...If they did not marked the item as "Shipped", it is really on them if the pre-order got cancelled by Shopee...But they will always marked the item shipped almost immediately, so you will have no worries about the order being cancelled...
It's one thing if they sell directly to the customer and collect all the money upfront (like Amazon), it's another thing selling through an escrow (like Shopee, Aliexpress, Taobao) where the money is held by the escrow and not released to the seller until the order is actually fulfilled, as a way to protect the customer. If Qisahn doesn't agree to the escrow system that Shopee uses, then don't sell on Shopee, by all means continue selling on their own qisahn.com. It's probably only because Shopee is popular with customers and has lots of coupons (absorbed by Shopee, not by the seller) to attract customers. It is unethical to be using dirty tactics like prematurely setting shipping status and forcing customers to complete the order on Shopee, moving the order to their own website, not refunding full amount, etc. This sh!tty practice should be reported to Shopee (or even CASE) for investigation.


